Santha Reddy
Johannesburg
Summary
Experienced with healthcare operations, ensuring smooth and efficient practice management. Utilizes strategic planning and process optimization to enhance clinic operations. Knowledge of regulatory compliance and quality assurance to maintain high standards in patient care and staff performance.
Knowledgeable Practice Manager with proven track record in overseeing operations and improving patient care. Successfully managed multidisciplinary teams and implemented efficient practice systems. Demonstrated leadership in optimizing workflow and enhancing patient satisfaction.
Overview
37
37
years of professional experience
Work History
Practice Manager
DR. R. REDDY
01.2000 - 09.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Developed close working relationships with front office and back office staff.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
Teacher
Department Of Education
01.1988 - 01.1990
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Education
CERTIFICATE IN TEACHING ENGLISH TO YOUNG LEARNERS - EDUCATION
THE TEFL ACADEMY
ENGLAND05-2025
CERTIFICATE IN TEACHING ENGLISH AS A FOREIGN LANGU - ONLINE EDUCATION
THE TEFL ACADEMY
ENGLAND04-2025
CERTIFICATE IN TEACHING ENGLISH ONLINE AND ONE TO - Education
THE TEFL ACADEMY
ENGLAND04-2025
CERTFICATE IN TEACHING BUSINESS ENGLISH - EDUCATION
THE TEFL ACADEMY
ENGLAND04-2025
DIPLOMA IN EDUCATION FOR HUMAN VALUES - Education
SATHYA SAI INSTITUTE OF EDUCATION
DURBAN,SOUTH AFRICA11-2002
HIGHER POSTGRADUATE DIPLOMA IN EDUCATION - Education
UNIVERSITY OF NATAL
DURBAN, SOUTH AFRICA05-1987
HONOURS DEGREE IN ORIENTAL STUDIES - EDUCATION
UNIVERSITY OF DURBAN WESTVILLE
DURBAN, SOUTH AFRICA05-1986
CERTIFICATE IN COMPUTER PROGRAMMING - Information Technology
DURBAN INSTITUTE OF TECHNOLOGY
DURBAN10-1985
Bachelor of Arts - Education
UNIVERSITY OF DURBAN WESTVILLE
DURBAN, SOUTH AFRICA05-1985
Skills
- Coordinated patient support services
walking,yoga, cooking,reading, hiking,bird watching, photography, watching good movies
My hobbies include walking, doing yoga, reading, cooking, bird watching, hiking, photography and watching good movies.
Timeline
Practice Manager
DR. R. REDDY
01.2000 - 09.2024
Teacher
Department Of Education
01.1988 - 01.1990
CERTIFICATE IN TEACHING ENGLISH TO YOUNG LEARNERS - EDUCATION
THE TEFL ACADEMY
CERTIFICATE IN TEACHING ENGLISH AS A FOREIGN LANGU - ONLINE EDUCATION
THE TEFL ACADEMY
CERTIFICATE IN TEACHING ENGLISH ONLINE AND ONE TO - Education
THE TEFL ACADEMY
CERTFICATE IN TEACHING BUSINESS ENGLISH - EDUCATION
THE TEFL ACADEMY
DIPLOMA IN EDUCATION FOR HUMAN VALUES - Education
SATHYA SAI INSTITUTE OF EDUCATION
HIGHER POSTGRADUATE DIPLOMA IN EDUCATION - Education
UNIVERSITY OF NATAL
HONOURS DEGREE IN ORIENTAL STUDIES - EDUCATION
UNIVERSITY OF DURBAN WESTVILLE
CERTIFICATE IN COMPUTER PROGRAMMING - Information Technology
DURBAN INSTITUTE OF TECHNOLOGY
Bachelor of Arts - Education
UNIVERSITY OF DURBAN WESTVILLE
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