Sanet Thysse
Personal Assistant To CEO
Durban,KZN
Summary
Dynamic professional with extensive experience at Mittal SA, excelling in workforce management and customer service. Proven track record in enhancing team productivity and streamlining operations. Skilled in decision-making and conflict resolution, fostering a collaborative environment that drives results. Adept at utilizing MS Office to support efficient project execution.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Salary Manager
Mittal SA
Personal Assistant to CEO
Stucky Motors Group
08.2006 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Salaries to Swaziland Company Employee
- Input Employee Bank details on Bank
- Release of Daily Payment
- Issues of Suppliers Orders
- Submitting Suppliers Invoices for payment
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Used discretion when handling confidential information.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
- Streamlined office operations, implemented digital filing systems to reduce paper use and improve accessibility.
- Improved stakeholder communication, crafted and distributed concise briefing materials for executive presentations.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
- Improved document management, established systematic filing system that accelerated information retrieval.
- Improved organizational culture, initiated wellness program that promoted work-life balance.
- Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
- Boosted team morale, organized team-building activities that fostered positive work environment.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Created and managed office systems to efficiently deal with documentation.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Screened personal and business calls and directed to appropriate party.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Coordinated events and worked on ad hoc projects.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Volunteered to help with special projects of varying degrees of complexity.
- Led staff and vendors in providing high level of service for owner and guests.
Debtors and Administration Clerk
PG Glass Newcastle
06.2005 - 07.2006
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered calls each day on multi-line telephone systems, supporting communication needs of staff members.
- Documented all contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
- Controlling of All Secretarial Duties to Owner.
- Control All Debtors and Creditors Payments
- Performing All Financial Duties
- Control All Employee Leave and Overtime
Salary Manager
Mittal SA
05.1994 - 04.2004
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry employees.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Control 7 Salary Clerks.
- Control Reconciliation of Salary expenses
- Issued Duplicate IRP5
- Control 3500 employees overtime and Leave and retirements
Merchanical Hydraulic Drawing Person
Mittal SA
05.1984 - 04.1994
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Measuring of Mechanical Hydraulic Cylinders
- Capture Hydraulic Cylinder to scale for assembly
Education
National Secretarial Diploma - Administration
Department of National Education _ Technicon Newcastle
Newcastle 04.2001 -
Skills
Decision-making
Time management
Workforce management
Customer service
Customer relationship management (CRM)
Complex Problem-solving
Shift scheduling
Clear communication
Work prioritization
Conflict resolution
Problem-solving abilities
Problem-solving
MS office
Multitasking
Positive attitude
Multitasking Abilities
Computer skills
Self motivation
Adaptability and flexibility
Team building
Excellent communication
Effective communication
Time management abilities
Customer relationship management
Problem resolution
Task prioritization
Interpersonal skills
Attention to detail
Active listening
Certification
National Secretarial Diploma
Timeline
Personal Assistant to CEO
Stucky Motors Group
08.2006 - Current
Debtors and Administration Clerk
PG Glass Newcastle
06.2005 - 07.2006
National Secretarial Diploma - Administration
Department of National Education _ Technicon Newcastle
04.2001 -
Salary Manager
Mittal SA
05.1994 - 04.2004
Merchanical Hydraulic Drawing Person
Mittal SA
05.1984 - 04.1994
National Secretarial Diploma
12-1983
Salary Manager
Mittal SA