MS Word
Charmain Saayman
Debtors & Creditors
Germiston
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
1988
1988
years of post-secondary education
2
2
Languages
Work History
Debtors and Creditors Clerk
Contract Group
11.2017 - Current
- Company Overview: Contract Aluminium & Contract Hardware
- Loading of daily bank statement on system (Revelations Accounting System)
- Printing of duplicate tax invoices
- Sending out duplicate tax invoices and delivery notes
- Handling queries on late payment of client accounts
- Receiving payments of cash clients via bank payment transaction machine
- Creating recons for cash and account clients on request
- Filing of delivery notes
- Sorting out queries for cash and account clients
- Sorting out queries for reps
- Printing, scanning and mailing monthly statements to account clients
- Making sure that agreed timelines are met
- Preparation of Stats for the various roll out initiatives
- Creating presentation for training purposes on new applications
- Ensure professional client feedback is provided at all time both oral and written communication to management
- Participate in all team activities related to support with the aim of increasing levels of service delivery
- Communicating with Clients in a professional manner
- Composition of own correspondence and responding to emails
- Creating invoices on system, when needed, if current invoice person is absent
- Reconciling monthly supplier statements
- Contract Aluminium & Contract Hardware
Systems Analyst
Negotiated Benefit Consulting Holdings (Pty) Ltd
08.2007 - 06.2015
- Testing new and existing applications, not limited to the NBC ICT environment
- Trouble shooting and resolving queries on new and existing applications
- Documenting all process of testing on a structured logically method on the NBC file server
- Designing and reviewing current business processes to ensure these are in line with legislation and business requirements
- Provide training to support and ICT staff on new and existing applications
- Documenting User Manuals and training material for new and existing applications
- Preparation of test packs for new and existing applications
- Identifying options for potential solutions and assessing them for both technical and business suitability
- Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
- Drawing up a testing schedule for the complete system/processes
- Drafting and finalising business specification documents as per business requirements
- Managing the project development life cycle
- Project management
- Implementing controls and measures on system processes
- Header Maintenance
- Setup of Headers
- System Support
- Previous positions held: Manager in Projects (Business Analyst), Employee Benefits Senior Administrator
Systems Analyst
Sentinel Retirement Fund
01.1989 - 07.2007
- Company Overview: prev
- MPF Management Services
- Testing new and existing applications
- Trouble shooting and resolving queries on new and existing applications
- Documenting all process of testing on a structured logically method on the file server
- Designing and reviewing current business processes to ensure these are in line with legislation and business requirements
- Provide training to support and ICT staff on new and existing applications
- Documenting User Manuals and training material for new and existing applications
- Identifying options for potential solutions and assessing them for both technical and business suitability
- Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
- Managing the project development life cycle
- Implementing controls and measures on system processes
- System Support
- Consulting with stakeholders on a daily basis regarding claims
- Trust Consultant analysing death claims
- Migrating of system data to a new system - Omni
- Benefit calculations for members
- Training staff on the new Omni system
- Ad hoc duties
- Prev
- MPF Management Services
Education
Matric -
Afrikaanse Hoërskool Germiston
Certificate in Proficiency - undefined
IISA
Presentation Skills - undefined
SASH
Principals in Professional Business Analysis - undefined
Faculty Training Institute
Certificate in Business Analysis - undefined
Faculty Training Institute
Skills
Administrative Support
Administrative tasks
Database entry
File Maintenance
Invoice Processing
Working on Revelations Accounting System
Debtors & Creditors
Provide Training and Support
Project Management
Software
MS Excel
MS Powerpoint
MS Visio
Bizagi
Everest
Omni
Revelations Accounting System
Timeline
Debtors and Creditors Clerk
Contract Group
11.2017 - Current
Systems Analyst
Negotiated Benefit Consulting Holdings (Pty) Ltd
08.2007 - 06.2015
Systems Analyst
Sentinel Retirement Fund
01.1989 - 07.2007
Certificate in Proficiency - undefined
IISA
Presentation Skills - undefined
SASH
Principals in Professional Business Analysis - undefined
Faculty Training Institute
Certificate in Business Analysis - undefined
Faculty Training Institute
Matric -
Afrikaanse Hoërskool Germiston
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