SANELISIWE MNKANDLA
Beria
Summary
Proactive and attentive professional aiming to join the team onboard the ship as a Hotel Housekeeper. Bringing over 6+ years of experience in ensuring optimal guest satisfaction through meticulous cleaning and maintenance of guest areas with effective communication skills to meet and exceed hospitality standards.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Housekeeping Attendant
The Lakeside Hotel 2
03.2020 - Current
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
- Prepare over 10 rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions
- Washed and dryed laundry as well as folded the bedsheets whenever they where finished drying
- Demonstrated proactive leadership that ensured company product were properly maintained
Housekeeping - Room Attendant
Cozy Cave Guesthouse
02.2017 - 03.2020
- Clean over 20 guest rooms, waiting areas, and lobbies by performing sweeping and mopping activities
- Polish furniture and wax floors and ensured that bathrooms and kitchens are properly washed and sanitized
- Replenish room and bathroom supplies and ensured that bed linen is changed in a timely manner
- Deliver and remove room service items and restocked housekeeping carts
- Observe and report damage to hotel property and assisted in performing repair and maintenance work
Education
O Level Certificate -
Nsezi secondary school
01.1995 - 01.1998
Skills
- Excellent attention to detail
- Strong organizational skills
- Knowledge of cleaning procedures and techniques
- Ability to use cleaning equipment effectively and safely
- Excellent interpersonal and customer service skills
Accomplishments
- Cleaned an average of 15 rooms per day.
Timeline
Housekeeping Attendant
The Lakeside Hotel 2
03.2020 - Current
Housekeeping - Room Attendant
Cozy Cave Guesthouse
02.2017 - 03.2020
O Level Certificate -
Nsezi secondary school
01.1995 - 01.1998
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