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Dynamic and results-oriented professional with extensive experience in customer service and hairstyling, notably with Delta Air Lines, Inc. Excelled in client consultation and relationship management, enhancing customer satisfaction and loyalty. Demonstrated a strong work ethic and exceptional communication skills, contributing to a significant increase in client retention and service excellence.
Experienced with handling customer inquiries and resolving issues promptly. Utilizes effective communication and active listening to enhance customer satisfaction. Knowledge of customer relationship management and conflict resolution techniques.
Professional with strong background in customer support, excelling in conflict resolution, communication, and problem-solving. Known for fostering collaborative team environment and adapting to changing needs to ensure customer satisfaction. Skilled in handling multiple tasks efficiently, leveraging empathy and active listening to build rapport with clients and team members alike.


  Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.Knowledgeable in call center operations, email support, chat support, and experienced in working from home.


Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Dynamic customer service professional with a proven track record at Frontier Airlines, excelling in problem resolution and relationship building. Recognized for enhancing customer satisfaction through effective complaint handling and empathetic communication. Adept at multitasking and utilizing CRM systems to streamline operations, consistently achieving performance metrics and fostering loyalty.

Certified Nursing Assistant
I'm looking to obtain a professional career with the opportunity to grow, use my prior education and work experience to successfully enhance the quality and assurance within the company. Authorized to work in the US for any employer

Sanelisiwe Mhlongo

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Customer service agent

Customer service Agent

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Bachelor of Commerce - Human Resources Management

Higher certification - Business Administration

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Customer service agent

Bachelor of Commerce - Human Resources Management

Higher certification - Business Administration

Customer service Agent

Matric -

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