SANELE REBECCA MSIBI
RECEPTIONIST/ADMINISTRATION
Pretoria
Summary
Dynamic Receptionist Administrator with a proven track record at Virgin Active, excelling in guest relations and effective communication. Recognized for enhancing company image through exceptional customer service and adept calendar management. Skilled in document management and fostering a collaborative work environment, consistently achieving high performance evaluations.
Overview
6
6
years of professional experience
1
1
Language
Work History
Receptionist Administrator
Virgin Active
01.2019 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Kept high average of performance evaluations.
Education
No Degree -
LOMPEC SECONDARY
Pretoria, South Africa 04.2001 -
Skills
Office equipment maintenance
Fee collection
Guest relations
Reception management
Document management
Reception area maintenance
Appointment setting
Meeting support
Document scanning and digitization
Visitor access management
Confidential information management
Calendar management
File organization
Meeting coordination
Call handling
Customer service
Effective communication
Active listening
Administrative management
Interpersonal communication
Teamwork and collaboration
Time management abilities
Timeline
Receptionist Administrator
Virgin Active
01.2019 - Current
No Degree -
LOMPEC SECONDARY
04.2001 -
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