Sanele Vilakazi
Protea North
Summary
Good communication with both internal and external publics i.e., our clients, stakeholders, and employees, create and sustain good relationships reach customer satisfaction.
Overview
18
18
years of professional experience
Work History
Dedicated counsellor
South African Depression and anxiety group
06.2023 - Current
- Working as a dedicated counsellor manning help lines supporting and empowering those struggling with mental health.
- Giving counselling holding and containing our clients helping them to cope with the situation they are going through.
Social franchisee (Antenatal and postnatal host)
Flourish under the Grow great campaign
12.2020 - Current
- Support and empower pregnant women and moms with babies by giving information regarding their pregnancy and being a parent.
- Hosting sessions at different clinics and online.
- Sharing knowledge about pregnancy supplements, breastfeeding, labour and delivery.
Senior Co-ordinator
Services SETA
06.2015 - 04.2019
- Working together with other project coordinator’s, I developed project plans that identify resource and budgetary needs for the Learning Interventions Project Coordination department.
- Host project meetings reporting to the Manager.
- Provide feedback, advice, project updates and encouragement to team members and the interns.
- Creating and maintaining good relationships with our stakeholders (skills development providers) and verification of both provider and learner documents submitted for funding i.e. Bursaries, internships, Artisan (stipends for learners and discretionary funds for providers).
- Reason for leaving: Further my studies and starting a business
Chamber Co-ordinator
Services SETA
06.2012 - 06.2015
- I supported the Chamber Manager on chamber project coordination, developing and maintaining effective relationships with internal and external stakeholders within the industry and researching scarce and critical skills needed by the industry including domestic services, household services, cleaning and hiring services and assisting with updating registered qualifications in this industry.
- Reason for leaving: Lateral move to another division
Marketing Secretary
Services SETA
02.2008 - 06.2012
- I supported the marketing manager and executives on project coordination, product procurement, developing departmental strategies, marketing campaigns, social media campaigns and designing posters.
- Writing reports on departmental operations and events.
- Reason for leaving: Promotion
Education
National Diploma - Public Relations
University of Johannesburg
BA Communication Science -
UNISA
BA Business Administration -
University of Free State
Doula -
Mama Bamba
Certified Nursing Assistance and caregiving -
InterX Academy
Diploma in Psychotherapy -
UDemy
Social Auxiliary Worker -
NPO Sustainability Solutions
High School -
Reasoma High school
Skills
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Problem-solving abilities
- Decision-making resilience
- Adobe Acrobat
- Adobe Fine Reader
- Canva
- CIPC
- E@syFile
- FoodFinder
- Google Docs
- Microsoft Office
- Microsoft Publisher
- Microsoft Word
- Publisher
- Microsoft Excel
- Sage
- E-Filing
- Survey Monkey
- Ufiling
- Windows Office
Involvement
- Foot-soldier (Community work) together with the department of social development
- Community health campaigns
- Flourish and Grow Great Campaign (Supporting pregnant women and moms with babies)
- Trained counsellor at South African Depression and Anxiety Group
References
- Tracy Feinstein, 072 769 4964, Manager, South African Depression and Anxiety Group, info@anxiety.org.za
- Zandile Dangwana, 0765256102, Flourish coach, Flourish network (Grow Great), zandile@growgreat.co.za
- Mrs. Shireen Raju, (011)276-9709, 0820578162, Learning Interventions Project Coordination Manager (Quality), Services SETA, shireenr@serviceseta.org.za
- Mrs. Thandanani Savhasa, 0766389017, Community Leader (Pastor), Apostolic Faith Mission of SA, thandanani.mbuli@gmail.com
Languages
Zulu
High School Education
Reasoma High School, 01/01/96, 12/31/98
Personal Information
- ID Number: 8002180516088
- Date of Birth: 02/18/80
- Gender: Female
- Nationality: South African
Languages
English, Zulu
First Language
Timeline
Dedicated counsellor
South African Depression and anxiety group
06.2023 - Current
Social franchisee (Antenatal and postnatal host)
Flourish under the Grow great campaign
12.2020 - Current
Senior Co-ordinator
Services SETA
06.2015 - 04.2019
Chamber Co-ordinator
Services SETA
06.2012 - 06.2015
Marketing Secretary
Services SETA
02.2008 - 06.2012
National Diploma - Public Relations
University of Johannesburg
BA Communication Science -
UNISA
BA Business Administration -
University of Free State
Doula -
Mama Bamba
Certified Nursing Assistance and caregiving -
InterX Academy
Diploma in Psychotherapy -
UDemy
Social Auxiliary Worker -
NPO Sustainability Solutions
High School -
Reasoma High school