Sanele Nohe
Admin Assistant
Johannesburg
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Admin Assistant – EE REP
Motor Industry Bargaining Council
Johannesburg
2021.01 - Current
- Executed record filing system to improve document organization and management
- Created and maintained databases to track and record customer data
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Developed strategies to streamline and improve office procedures
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Managed department budgets and generated financial reports for management review
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes
- Managed filing system, entered data and completed other clerical tasks
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources
- Established administrative work procedures to track staff's daily tasks
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
Receptionist / Legal Admin
Motor Industry Bargaining Council
Johannesburg
2014.10 - 2021.01
- Open new case files
- Assist members with updates on cases
- Draft settlement agreements
- Prepare files for DRC cases
- Settle cases and withdraw matters
- Update notes on each case.
- Responded to inquiries from callers seeking information
- Resolved customer problems and complaints
- Confirmed appointments, communicated with clients, and updated client records
- Answered central telephone system and directed calls accordingly
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction
- Assisted with onboarding new clients and securing paperwork completion
- Organized, maintained and updated information in computer databases
Receptionist
Ministry Of illusion
Johannesburg
1 2012 - 1 2014
- Responded to inquiries from callers seeking information
- Managed multiple tasks and met time-sensitive deadlines
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Managed conference room schedules to ensure efficient use of space for meetings and other events
Education
MATRIC -
Barnato PARK High School
Johannesburg 2002.01 - 2007.12
Diploma Human Resource Management - Human Resources Management
Varsity College
Sandton 2013.01 - 2014.04
Certificate in Labor Relations (Incomplete) - Labour
UNISA
Johannesburg 2020.01 - 2020.12
Skills
Communication Skills
Organizational Skills
Professionalism
Interpersonal Skills
Reliability
Collaboration
References
- MOI – Mathapelo, 0796124964
- MIBCO- Sphelele Nyuswa, 011 369 7754
Timeline
Admin Assistant – EE REP
Motor Industry Bargaining Council
2021.01 - Current
Certificate in Labor Relations (Incomplete) - Labour
UNISA
2020.01 - 2020.12
Receptionist / Legal Admin
Motor Industry Bargaining Council
2014.10 - 2021.01
Diploma Human Resource Management - Human Resources Management
Varsity College
2013.01 - 2014.04
MATRIC -
Barnato PARK High School
2002.01 - 2007.12
Receptionist
Ministry Of illusion
1 2012 - 1 2014
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