Sanele Mkhwanazi
Administration Operations
Orlando East,GP
Summary
I'm currently interested in new challenges, where I can make best use of the existing skills and experience gained while developing further personal and professional growth. I have excellent banking experience, skilled in different departments within the bank industry such as administrative, collection, processing payments, reports and reconciliation. I have excellent customer service skills, team player, communication skills, I also pay attention to detail with the ability to meet demanding deadline schedules.
Overview
20
20
years of professional experience
Work History
Officer Operations
Absa bank
05.2008 - 10.2023
- Complete monthly report for the team.
- Capturing journals, refunds, sweeps and set-off.
- Checking and approving journals.
- Process payments allocation to different products.
- Allocate payment to stake holders.
- Record unallocated accounts.
- Transfer unallocated funds to the unclaimed balance account.
- Allocating funds in the Collateral Recovery Account.
- Update client information.
- Consolidate accounts actioned on a weekly base.
- Prepare robotic schedules for payment of refund, sweep and set-off.
- Daily monitoring robotics and fix business exception report.
- Liase with internal and external clients
- Receive and process invoice for payment
- Verify and make sure invoice details are captured correctly
- Capturing invoice on SAP
- Capture rates and tax
- Follow up on unpaid invoice
- Manage and control Accounts Payable emails and ensure all invoice are received from suppliers and internal stakeholder
- Adhoc duties.
Administration Clerk
Absa bank
11.2006 - 04.2008
- Ensuring all documentation are placed back into clients file.
- Ensuring that bonds and titles deed are captured and audited correctly.
- Provide general assistance with all documents and queries.
- Assist with general office administration.
- Supervising in absence of manager(2IC)
Teller
Absa bank
12.2003 - 12.2004
- Assisting customers with bank account enquiries
- Exceed customer expectations and work with confidential information
- Cash reconciliation
- Accept instructions from superiors.
- Record unallocated accounts.
- Adhere to policies and procedures
- Liase with internal and external clients
- Adhoc duties.
Education
Matric - undefined
Diploma - Cost and management Accounting
Certificate - Call Centre and Computer
Skills
Work coordination
Interpersonal skills
Team collaboration
Report writing
Emergency response coordination
Attention to detail
Organizational skills
Interpersonal skills
Problem-solving
References
- Prudence, Mashole, Supervisor, 082 506 8732
- Francinah, Monnanyana, Team Leader, 078 292 6579
CUST
- 073 567 3993 (Cell number)
- Sanzamk@gmail.com (Email Address)
- 288 Balindini Street, Orlando East 1804
- Drivers License : Code 10
- Available : Immediately
Timeline
Officer Operations
Absa bank
05.2008 - 10.2023
Administration Clerk
Absa bank
11.2006 - 04.2008
Teller
Absa bank
12.2003 - 12.2004