Sandra Brown
Personal Assistant To Managing Director
Rietvalleirand
Summary
I am an enthusiastic and reliable professional with a strong foundation of dedication and perseverance, eager to secure a position that aligns with my skills and personal attributes. With a proven ability to meet goals through creativity and effective follow-through, I am committed to leveraging my training and skills in a responsible career opportunity. My ambition is to contribute significantly to the company's success while transforming life goals into SMART goals, providing focus and direction that facilitates effective decision-making.
A motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
20
20
years of professional experience
Work History
PERSONAL ASSISTANT/OFFICE MANAGEMENT
VAIMO
Pretoria
3 2024 - Current
- Office management expertise: Ensured staff welfare, organized internal events, managed office supplies, maintained a well-ordered environment, liaised with insurance brokers to keep policies current, and oversaw security measures
- Personal assistant to the Managing Director: Efficiently managed diary, coordinated meetings, arranged domestic and international travel.
- Supported personal matters: Assisted with childcare and managed household arrangements
- Administrative excellence: Oversaw bookkeeping for multiple businesses using Sage, including invoicing, payment allocation, account listings, supplier management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Monitored expenses closely, maintaining an organised filing system for easy access to financial records.
- Maintained appropriate filing of personal and professional documentation.
- Improved time management of the executive through effective prioritisation and organisation of tasks.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
SALES ADMINISTRATOR/PERSONAL ASSISTANT
PLASSONSA
06.2022 - 11.2023
- Process orders efficiently via email and phone, ensuring swift and accurate order fulfillment
- Generate precise quotations, purchase orders, and GRVs to support seamless operations
- Ensure meticulous accuracy in orders and invoices to maintain high standards of service
- Collaborate closely with the Operations Manager to maintain an accurate Technical SCR register
- Calculate landing costs for imported products to optimize pricing strategies
- Produce comprehensive monthly sales reports to drive data-informed decision-making
- Serve as a liaison between the National Sales Manager and both internal and external clients for effective communication
- Manage the calendar and schedule meetings, ensuring optimal time management and organization
- Coordinate travel arrangements to support business needs and enhance productivity
- Plan and oversee internal and external events, including shows and expos, to promote brand visibility.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Attended sales training camp and brought best practices leadership back to company.
ADMINISTRATOR ASSISTANT
COLESKE ARTISTS MANAGEMENT
Pretoria
01.2019 - 03.2020
- Expertly managed performances, events, and artists, demonstrating strong project management and time management skills
- Proficient in generating quotes, invoicing, and allocating payments efficiently.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
SALES REPRESENTATIVE/PUBLIC RELATIONS
TOPMED/MEDIREP
Pretoria
01.2012 - 07.2018
- Proactively generate high-quality leads to fuel business growth
- Consistently exceed ambitious sales targets through strategic engagement
- Expertly negotiate contracts to secure lucrative deals with prospective clients
- Streamline order processes by preparing and submitting comprehensive sales contracts
- Cultivate strong client relationships to enhance customer loyalty and retention
- Manage general administration and develop weekly and monthly planners for effective management.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
MEDICAL RECEPTIONIST/PRACTICE MANAGER
DR C J VAN WIJK (GENERAL SURGEON) and DR F ERASMUS
Pretoria
03.2007 - 12.2011
- Senior receptionist with expertise in general administration and patient interaction
- Proficient in coordinating with medical aids for approvals and drafting motivational letters for surgical procedures
- Experienced in managing accounts and initiating follow-up calls with medical aids for timely payments
- Skilled in organizing doctor's private diary and arranging travel logistics for medical conferences
- Efficient in coordinating meetings and managing office and surgical supply inventory
- Competent in assisting with gastroscopy procedures, ensuring seamless operational support.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
BOND BROKER
FINBOND PROPERTY FINANCE
Pretoria
06.2004 - 02.2007
- Engaged with clients to assess income and expenses for first-time homeowners and second property bonds, facilitating seamless bridging finance arrangements
- Prepared precise documentation for banks, ensuring compliance and accuracy for smooth processing
- Advocated effectively on clients' behalf to negotiate favorable interest rates
- Collaborated closely with conveyancing attorneys to streamline registration and transfer of bonds.
- Enhanced client satisfaction by proactively identifying and addressing individual bond investment needs.
- Cultivated a broad network of contacts within the financial sector that resulted in valuable leads and business opportunities.
Education
CUSTOMER SERVICE - WEBINAR -
SEESA
Pretoria 01.2023 - 01.2023
ASSOCIATE OF ARTS - Drama And Speech
Akademie Van Dramakuns
Johannesburg 01.2016 - 11.2016
High School Diploma -
High School Tuine
Pretoria 01.2018 - 12.2002
GRADE 12 MATRIC - undefined
PretoriaCertification - Accounting
International Business Management
Pretoria 09.2024 - Current
Skills
Multitasking
Adaptability
Target Driven
Supervision
Leadership
Problem Solving
High Pressure
Flexible
Time Management
Personal Information
- Date of Birth: 11/28/1984
- Nationality: South African
- Driving License: Code 8
- Marital Status: Single
- Visa Status: None
References
PAULA BLIGNAUT, Plasson SA, 082 303 7092
Timeline
Certification - Accounting
International Business Management
09.2024 - Current
CUSTOMER SERVICE - WEBINAR -
SEESA
01.2023 - 01.2023
SALES ADMINISTRATOR/PERSONAL ASSISTANT
PLASSONSA
06.2022 - 11.2023
ADMINISTRATOR ASSISTANT
COLESKE ARTISTS MANAGEMENT
01.2019 - 03.2020
High School Diploma -
High School Tuine
01.2018 - 12.2002
ASSOCIATE OF ARTS - Drama And Speech
Akademie Van Dramakuns
01.2016 - 11.2016
SALES REPRESENTATIVE/PUBLIC RELATIONS
TOPMED/MEDIREP
01.2012 - 07.2018
MEDICAL RECEPTIONIST/PRACTICE MANAGER
DR C J VAN WIJK (GENERAL SURGEON) and DR F ERASMUS
03.2007 - 12.2011
BOND BROKER
FINBOND PROPERTY FINANCE
06.2004 - 02.2007
PERSONAL ASSISTANT/OFFICE MANAGEMENT
VAIMO
3 2024 - Current
GRADE 12 MATRIC - undefined
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