A proactive adaptable conscientious and dynamic Recruitment Agency Owner/HR Professional with many years of experience in the Recruitment and HR Industries. Proven to be phenomenally successful in executive positions with broad-based specialist skills and experience. With 34 years of experience in recruitment, talent acquisition, human resources – 360 function, payroll, IR and labour outsourcing. Successfully run own business for over 27 years, achieving success with every challenge, establishing firm and reliable contacts within various industries
· Client Relationship Manager:
· Full responsibility for customer care of key accounts including standards and outputs
· Maintaining and building customer relationships
· Customer centric environment
· Overseeing the link between customer needs and procurement and production
· Attending production meetings
· Attending weekly sales meetings
· Responsible for debt collecting for Key accounts
· Running the monthly debtors age analysis
· Meeting with customers from initial kick start to end product/delivery
· On and offsite meetings
· Site tours of production facilities with Key accounts
· Mentoring and managing of Technology Incubator Coordinator and Business Administrator
· Client relationship duties for Entrepreneur programme
· Various ad hoc duties
· Payroll Manager:
· Full responsibility for monthly payroll – head count 1500
· Run 3 monthly paid companies
· All SARS reporting and submissions:
· Monthly EMP201
· Bi-Annual EMP501
· All DoL submissions and reporting:
· UIF declarations
· UI19 & Certificate of Service
· ROE submission – Was8
· Monthly reports for Management:
· Salary Recon report
· Employee Tax Incentive report
· VIP Premier payroll system
· Full responsibility for the Employee Self Service (ESS) system
· System Administrator for both VIP and ESS
· Check attendance from SDM system against the ESS and VIP systems
· Monitor sick leave and abuse thereof
· Recruitment for the Graduate Internship programme - bulk recruiting
* 360 HR Function
· Identifying skill requirements for Internship
· Chairing of disciplinary hearings
· Training of all staff on ESS – 1 hour sessions of approximately 30 employees at a time
· Mentoring of Graduate interns
· HR and talent management and acquisition
· HR/IR outsourcing
*Day to day running of medium sized company
· Responsibility for approx 300 temporary/contract employees:
· Set targets and review budgets for Consultants
· Training of Recruitment staff
· Monthly sales meetings with staff to assess their ability to achieve set targets
· Visiting of clients on a face to face basis to ensure Client satisfaction
· Canvassing for new business telephonically and face to face
· Cold calling
· Taking detailed job specifications from clients
· Input of candidate information on Rapid Recruit System
· Searching for suitable candidates from data base using Rapid Recruit Software
· Interviewing and screening of candidates face to face and telephonically
· Writing of advertisements for various online media
· Posting of available vacancies on on-line media, PNet &b Indeed Job ortals
· Assisting clients in identifying staff needs
· Preparation of Limited Duration Contracts for contract staff
· Full function - Weekly wages for temporary/contract staff of approx 300 for seconded/contract staff
· Using VIP Payroll
· Full function - Monthly wages for 7 permanent staff using VIP Payroll
· Printing of payslips
· Weekly and monthly Authorisation of release of wages
· Using on line banking systems
· Paying of creditors accounts
· Debt collecting
· Invoicing using Quick Books System
· Hosting annual labour law conference for clients
· Liaison with conference venues regarding catering etc
· Labour Law consulting for clients
· Appearing at Council for Conciliation Mediation And Arbitration (CCMA) on behalf of clients and self
· Responsible for annual renewal of BEE certificate
· Submission of workplace skills and employment equity
· ROE submission
· Dealing with COIDA claims
· Various ad hoc duties
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