Sandra Louro
Systems Analyst
Pretoria
Summary
Detail-oriented Systems Analyst with 6 years of experience diagnosing computer system inefficiencies and devising innovative solutions. Established authority on swift identification of IT deficiencies and accurate reporting to senior personnel for improvement. Team-oriented professional with inherently collaborative approach to project completion.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Lead Systems Analyst
First National Bank
Johannesburg
09.2022 - Current
- Conducted system analysis and implementation to maintain and improve computer systems.
- Planned computer systems using information engineering and structured analysis.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Improved systems with addition of new features and infrastructure.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Assessed business requirements to create focused solutions.
- Defined and documented scope of projects for distribution to team.
- Researched and adopted new technologies to add value to existing offerings.
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
Systems Analyst
First National Bank
Johannesburg
06.2019 - 08.2022
- Planned computer systems using information engineering and structured analysis.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Established specifications and coordinated production with software programmers.
- Researched and adopted new technologies to add value to existing offerings.
- Assessed business requirements to create focused solutions.
- Diagnosed, troubleshot and resolved network and system problems.
- Developed diagrams to describe and lay out logical operational steps.
- Defined and documented scope of projects for distribution to team.
- Gathered requirements and performed gap analysis through design workshops with users.
Systems Analyst
Digiata
Johannesburg
01.2016 - 05.2019
Skills
Technical Analysis
Technical Profile
- SQL
- MySQL
- Oracle
- JIRA
- SQL Server
- G-Suite
- Microsoft SQL Server
- Office 365
- JavaScript
- Java
- CSS
- ASP.NET
- Confluence
- ETL
- BPMN 2.0
- Draw.io
- Lucidchart
Timeline
Lead Systems Analyst
First National Bank
09.2022 - Current
TOGAF -
The Open Group
04.2022 - 07.2022
Systems Analyst
First National Bank
06.2019 - 08.2022
Developing Microsoft SQL Server 2014 Databases -
Microsoft
11.2017 - 12.2017
Software Testing -
ILab
06.2016 - 06.2016
Systems Analyst
Digiata
01.2016 - 05.2019
Bachelor of Science - BSc Chemistry
University of The Free State
01.2011 - 12.2015
High School Diploma -
Bothaville High School
01.2006 - 12.2010
Education
TOGAF -
The Open Group
Johannesburg 04.2022 - 07.2022
Developing Microsoft SQL Server 2014 Databases -
Microsoft
Johannesburg 11.2017 - 12.2017
Software Testing -
ILab
Johammesburg 06.2016 - 06.2016
Bachelor of Science - BSc Chemistry
University of The Free State
Bloemfontein 01.2011 - 12.2015
High School Diploma -
Bothaville High School
Bothaville 01.2006 - 12.2010
Additional Information
References and documents to be provided on request
Quote
Patience and persistence are the providers of progress.
Tim Fargo
Similar Profiles
Jabulile PhiriJabulile Phiri
Inbound Call Center Representative at First National BankInbound Call Center Representative at First National Bank
Bradley HollandsworthBradley Hollandsworth
Financial Advisor at First National BankFinancial Advisor at First National Bank
AYANDA KHOLOBENGAYANDA KHOLOBENG
Administrator at First National BankAdministrator at First National Bank