Sandra Louro
Systems Analyst
Pretoria
Summary
Detail-oriented Systems Analyst with 6 years of experience diagnosing computer system inefficiencies and devising innovative solutions. Established authority on swift identification of IT deficiencies and accurate reporting to senior personnel for improvement. Team-oriented professional with inherently collaborative approach to project completion.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Lead Systems Analyst
First National Bank
Johannesburg
09.2022 - Current
- Conducted system analysis and implementation to maintain and improve computer systems.
- Planned computer systems using information engineering and structured analysis.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Improved systems with addition of new features and infrastructure.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Assessed business requirements to create focused solutions.
- Defined and documented scope of projects for distribution to team.
- Researched and adopted new technologies to add value to existing offerings.
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
Systems Analyst
First National Bank
Johannesburg
06.2019 - 08.2022
- Planned computer systems using information engineering and structured analysis.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Established specifications and coordinated production with software programmers.
- Researched and adopted new technologies to add value to existing offerings.
- Assessed business requirements to create focused solutions.
- Diagnosed, troubleshot and resolved network and system problems.
- Developed diagrams to describe and lay out logical operational steps.
- Defined and documented scope of projects for distribution to team.
- Gathered requirements and performed gap analysis through design workshops with users.
Systems Analyst
Digiata
Johannesburg
01.2016 - 05.2019
Skills
Technical Analysis
Technical Writing
Dependable and Responsible
Problem-Solving
Excellent Communication
Multitasking Abilities
MS Office
Planning and Coordination
Technical Profile
- SQL
- MySQL
- Oracle
- JIRA
- SQL Server
- G-Suite
- Microsoft SQL Server
- Office 365
- JavaScript
- Java
- CSS
- ASP.NET
- Confluence
- ETL
- BPMN 2.0
- Draw.io
- Lucidchart
Timeline
Lead Systems Analyst
First National Bank
09.2022 - Current
TOGAF -
The Open Group
04.2022 - 07.2022
Systems Analyst
First National Bank
06.2019 - 08.2022
Developing Microsoft SQL Server 2014 Databases -
Microsoft
11.2017 - 12.2017
Software Testing -
ILab
06.2016 - 06.2016
Systems Analyst
Digiata
01.2016 - 05.2019
Bachelor of Science - BSc Chemistry
University of The Free State
01.2011 - 12.2015
High School Diploma -
Bothaville High School
01.2006 - 12.2010
Education
TOGAF -
The Open Group
Johannesburg 04.2022 - 07.2022
Developing Microsoft SQL Server 2014 Databases -
Microsoft
Johannesburg 11.2017 - 12.2017
Software Testing -
ILab
Johammesburg 06.2016 - 06.2016
Bachelor of Science - BSc Chemistry
University of The Free State
Bloemfontein 01.2011 - 12.2015
High School Diploma -
Bothaville High School
Bothaville 01.2006 - 12.2010
Additional Information
References and documents to be provided on request
Quote
Patience and persistence are the providers of progress.
Tim Fargo