Sandra Kleinhans
Birchwood Village
Summary
A Professional Secretary with over 5 years of experience managing daily administrative support tasks and operations in a business industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Secretary
Department Of Sport,Recreation,Arts & Culture
07.2018 - Current
- Front Desk Management
- Typing, preparing and collating reports
- Assist staff in requisitions (requesting quotes, recommending service providers and processing payments
- Documents’ preparations (specifications and concepts)
- Answering calls, taking messages and handling correspondence
- Organizing and servicing meetings
- Producing agendas and taking minutes
- Ordering and taking stock of office supplies
- Being a point of contact for a range of staff and external stakeholders
- Processing and directing mail and incoming packages or deliveries
- Greeting and directing visitors and new staff to the organization
- Writing and issuing emails to teams and departments on behalf of teams or senior staff
- Managing database
- Diary scheduling, travel arrangements and manage calendar in director’s office
- Provide assistance, organization and execution of different events
- Information advisory for vacancies, internships and volunteer program's
Personal Assistant
Bonties Civils
01.2016 - 01.2018
- Diary scheduling and making travel arrangements for CEO
- Coordinating high level meetings
- Taking notes and minutes in meetings
- Liaising with stakeholders and investors
- Compiling employee contracts and handling labour relations
- Delegating tasks to contractors as directed
- Ensuring PPE is in place for contractors
- Ordering of equipment and stationary supplies
- Handling the administration for school placements and apprentices
- Arranging venues and ensuring study material is in place for Bonties training centre
- Organizing webinars
- Assist administrators with payroll and employee records
- Monitoring financial records
- Responsible for the issuing of certificates for complying students and companies
- Answering telephone, emails, social media communications and/or direct questions to CEO
- Keeping track records of company vehicles and monitoring conditions and service dates
- Responsible for translating and interpreting during staff meetings
- Ensuring employee queries and questions are attended to
- Authorizing and issuing of pay slips
- Ensuring Health & safety policies are up to date
- Providing administrative duties
Personal Assistant
National Security
01.2015 - 01.2016
- Office and control room management
- General office administration and delegating as directed
- Drafting notes, agendas and minutes for meetings
- Manage and allocate resources for the company
- Evaluate service contracts for security guards
- Preparing and issuing of contracts for new employees
- Diary Scheduling and making travel arrangements for CEO
- Attending to high level meetings in the absence of CEO
- Liaising with clients
- Handling labour relations and employee files
- Updating filing systems
- Payroll and pay slips
- Ordering of uniforms and office equipment Supervising of all vehicles being used and fire arms
- Marketing and telesales
- Shortlisting and recruiting of armed response
- Attending to customer relations and maintaining a professional relationship with all clients
- Handling of confidential documents
- Implementing new systems for control room staff
- Ensuring camera equipment are regularly updated
- CAREER GOALS AND ASPIRATIONS Marketing and Communications Administration and Management Human Resources Management
Education
No Degree - Business Management Certificate
Umfolozi College
Richards Bay07.2014
Skills
- Database and Client Management Systems
- Time Management
- Meeting Support
- Clerical Staff Oversight
- Electronic and Paper Filing
- Computers and Technology
- Reception Functions
- Office Staff Leadership
- Email Correspondence
- File Systems Management
- Microsoft Office
- Travel Coordination
- File Management
- Administrative Procedures
- Digital File Management
- Meeting Minutes
- Records Preparation
Accomplishments
- Name of qualification: Business Management Certificate
- Name of Institution: Umfolozi Ritchtek College
- Name of qualification: Introduction and Advanced Occupational Health & Safety
- Name of Institution: Nosa
CAREER DEVELOPMENT
- Fundamentals of Project Management NQF Level 5
- Customer Care NQF Level 4
- Tour Guiding NQF Level 4
- General Clerk Public Service (Service Delivery) NQF Level 4
- Conflict Management within the work place
- HRM matters for Non HRM Officials
Languages
English
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
IsiZulu
Bilingual or Proficient (C2)
Timeline
Secretary
Department Of Sport,Recreation,Arts & Culture
07.2018 - Current
Personal Assistant
Bonties Civils
01.2016 - 01.2018
Personal Assistant
National Security
01.2015 - 01.2016
No Degree - Business Management Certificate
Umfolozi College