Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sandra Kandukutu

waitress
Milnerton

Summary

SK SANDRA KANDUKUTU Waitress with 5+ years of experience providing excellent service to diners at quality establishments. Familiar with POS terminals and common restaurant machinery, and possess a proven ability to upsell alcohol, desserts, and appetizers to customers. Looking to leverage my knowledge and experience into a waitressing role at a challenging establishment

Overview

8
8
years of professional experience

Work History

Waitress

BAY HOTEL
03.2024 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Waitress

THE LAWNS
10.2023 - 02.2024
  • Provide excellent customer services
  • Always strive towards best customer satisfaction
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders
  • Up-sell when appropriate
  • Arrange table settings
  • Keep tables clean and tidy at all times
  • Check products for quality
  • Deliver checks and collect payments
  • Cooperate and communicate with all serving and kitchen staff
  • Adhere to all relevant health department rules/regulations and all customer service guidelines.

Waitress

ZENZERO
10.2021 - 05.2023
  • Provide excellent customer services
  • Always strive towards best customer satisfaction
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders
  • Up-sell when appropriate
  • Arrange table settings
  • Promptly respond to guest with any additional request
  • Performing basic cleaning tasks as needed
  • Deliver beverages and food in a timely manner
  • Perform cleaning duties, such as sweeping and mopping floors, tidying up server Station.

Waitress

PRIMMI PIATTI BIG BAY
10.2016 - 03.2020
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day's specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Communicate order details to the Kitchen Staff
  • Provide excellent customer service to guests
  • Deliver checks and collect bill payments
  • Carrying dirty plates, glasses and silverware to kitchen for cleaning.

Education

Grade 12 [6 Passes] -

Highfield High School
04.2001 - 01.2000

Skills

Strong Work Ethic

Social Awareness

Self-presentation skills

Time Management

Conflict management

Well Organized

Leadership Skills

Interpersonal Skills

Communication Skills

Ability to work under pressure

Food and Beverage Services

Food Quality Maintenance

Health and Safety Practices

Cash Handling

Patron Satisfaction

Complaint Handling

Restaurant Security

Customer Service

Multi-tasking

Menu Planning

Alcoholic beverage regulation

Up-Selling

References

  • Kove Collection, +27214380007
  • Primmi Piatti, +27215579770
  • Bay Hotel +27214304000

Timeline

Waitress

BAY HOTEL
03.2024 - Current

Waitress

THE LAWNS
10.2023 - 02.2024

Waitress

ZENZERO
10.2021 - 05.2023

Waitress

PRIMMI PIATTI BIG BAY
10.2016 - 03.2020

Grade 12 [6 Passes] -

Highfield High School
04.2001 - 01.2000

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Sandra Kandukutuwaitress