Sandiswa Mehlo
Car Rental Agent
Brackenfell
Summary
I am flexible, confident, and hard working person and I am always working towards achieving goals. I am well-disciplined individual who is passionate about everything I do. I am a good team player but can also work independently if needed and I am always ready for a challenge. I have good leadership abilities, communication ability, computer skills and organizing ability. Due to the work experience that I have obtained up to now I've learned to work with different kinds of people, I have since become more flexible in working in all sorts of conditions and I am keen in being involved in any task in the work place even if it is not on my job description. With the hunger of knowledge that I have I am also looking forward in learning new skills.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Car Rental Agent
Avis Budget
04.2022 - Current
- Collaborated with team members to ensure seamless coordination of daily tasks, resulting in an organized and efficient workplace.
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Ensured accurate billing processes by reviewing contracts thoroughly prior to finalizing transactions.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
Facilitator
Dynamic vision
01.2014 - 12.2014
- Initiate clients contact
- Planning for specific team building
- Educate on relationship establishment
- Assist teams on idea generation and discussion
- Promote teamwork and conduct assessment
Admin Assistant
Luckni Construction
03.2013 - 12.2013
- Filling and recording documents
- Update cash registers
- Capturing monthly expenditures
- Setting-up appointments for meetings
- Coordinate mail flow in and out of office
- Perform basic bookkeeping, filing, and clerical duties
- Answering calls and attending to queries by clients
- Update appointment calendars
- Schedule follow-up appointments
Receptionist
Incredible connection
03.2012 - 02.2013
- Answer phones and operate a switchboard
- Attend to customer queries
- Route calls to specific people
- Coordinate front desk activities
- Operate cash tills and complete cash registers
- Process cash refunds and goods exchanges
Education
Grade 12 -
Lungiso High School
Travel and Tourism - Communication N4, Travel services N4, Tourism Destination N4, Tourism office procedure N4
Port Elizabeth Further Education And Training College
Port Elizabeth, EC 01.2017 - 12.2017
Travel Tourism - Communication N5, Travel services N5, Tourism Destination N5, Tourism office procedures N5, Computer practice N4
Northlink College - Tygerberg Residence
Cape Town, WC 01.2017 - 12.2017
N6 Certificate - Communication N6, Travel Services N6, Tourism Dest
Northlink College
Cape Town, South Africa 04.2001 -
Skills
Strong multitasking
Team player mentality
Reservation management
Fleet management
Vehicle knowledge
Contract management
Cancellations
Customer service
Data entry
Additionalinformation - Socialimpactassessment
I assisted in the social impact assessment and awareness campaign of water saving tips conducted by department of water and sanitation during November and December 2017.
Personal Information
- ID Number: 871112 0308089
- Health Status: Excellent
- Date of Birth: 11/12/87
- Nationality: South African
- Marital Status: Married
Criminaloffence
None
Timeline
Car Rental Agent
Avis Budget
04.2022 - Current
Travel and Tourism - Communication N4, Travel services N4, Tourism Destination N4, Tourism office procedure N4
Port Elizabeth Further Education And Training College
01.2017 - 12.2017
Travel Tourism - Communication N5, Travel services N5, Tourism Destination N5, Tourism office procedures N5, Computer practice N4
Northlink College - Tygerberg Residence
01.2017 - 12.2017
Facilitator
Dynamic vision
01.2014 - 12.2014
Admin Assistant
Luckni Construction
03.2013 - 12.2013
Receptionist
Incredible connection
03.2012 - 02.2013
N6 Certificate - Communication N6, Travel Services N6, Tourism Dest
Northlink College
04.2001 -
Grade 12 -
Lungiso High School
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