Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

SANDISIWE NTONTELA

BI Consultant II
Parklands

Summary

BI Consultant at iOCO with experience in monitoring and analyzing data using system tools. Skilled in communication with customers and passionate about implementing new systems and technologies to improve customer satisfaction levels. Proven ability to collaborate with cross-functional teams to gather requirements, implement solutions, and drive business value through advanced analytics. Committed to continuous improvement and driving innovation through data, while seeking opportunities to expand skills and facilitate company growth. Professional with extensive experience as business intelligence consultant, skilled in data analysis, report generation, and strategic decision-making. Strong focus on team collaboration and achieving impactful results, adapting to changing needs effectively. Highly regarded for analytical thinking, problem-solving abilities, and excellent communication skills. Proficient in SQL, data visualization tools, and business intelligence software. Experienced with data analytics, data modeling, and business intelligence tools. Utilizes advanced techniques to convert complex data into meaningful insights for stakeholders. Track record of fostering collaboration and achieving impactful results through innovative BI solutions.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages

Work History

Senior BI Consultant

IOCO
Cape Town
07.2022 - Current
  • BMC Remedy IT Service Management - Support User Queries
  • Troubleshooting Front-end queries
  • Report Deployment
  • Data source creation and configuration
  • Vulnerability Patching
  • Cognos Software Upgrade
  • Handled calls per day to address customer inquiries and concerns
  • Enhanced data-driven decision making by developing and implementing BI strategies and solutions.
  • Managed multiple concurrent BI projects, ensuring timely delivery within budget constraints.
  • Continuously monitored emerging industry trends in order to recommend innovative approaches that would enhance clients'' competitiveness within their respective markets.
  • Streamlined reporting processes by automating manual tasks and consolidating information sources.

Junior BI CONSULTANT

iOCO
Cape Town
01.2019 - 06.2022
  • Call assign tool - Jira Board Software
  • IRS & RAC analysis
  • Report development
  • Report Deployments from Development to Production
  • Cognos Report Studio
  • Managed the full lifecycle of BI projects from requirement gathering to final implementation and post-launch support.
  • Conducted ongoing maintenance of established BI solutions, ensuring optimal performance during periods of growth or change.

Education

National Diploma - Information Technology (Communication Networks)

Walter Sisulu University
Buttworth
01.2012 - 01.2015

National Senior Certificate -

St. John’s College
Mthatha
01.2009 - 01.2011

Skills

  • Data report analysis

  • Proficient in Infoweb Analytics

  • IBM Cognos configuration

  • ASICS Health Checks

  • Data source connection and configuration

  • Data source password change

  • CyberArk tool

  • Data source troubleshooting

  • ODBC Administrator

  • Vulnerability patching

  • DCA tool

  • Windows server monitoring

  • Data quality assurance

Certification

Microsoft Technology Associate: Database Administration Fundamentals (MTA)

Interests

Networkig & Social Event

Home Design and Interior Decor

Physical Fitness

Photography

Reading Business/Real Estate Book

Timeline

Senior BI Consultant

IOCO
07.2022 - Current

Junior BI CONSULTANT

iOCO
01.2019 - 06.2022

National Diploma - Information Technology (Communication Networks)

Walter Sisulu University
01.2012 - 01.2015

National Senior Certificate -

St. John’s College
01.2009 - 01.2011
SANDISIWE NTONTELABI Consultant II