Sandisiwe Khonza
Krugersdorp
Summary
Motivated and ambitious professional with strong communication skills and a keen ability to interact with people. A fast learner with a solid work ethic, proficient in computer applications, and eager to develop further in the insurance and financial sectors. Currently completing a Public Management Diploma with a focus on enhancing career growth.
Overview
6
6
years of professional experience
Work History
Advisor Assistant
PSG Insure
Cape Town
11.2023 - Current
- Prepare insurance quotes for new and renewing clients
- Assist clients with inquiries regarding insurance policies, coverage options, and claims processes
- Provide excellent customer service via phone, email, and walk-in consultations
- Process applications, renewals, endorsements, and cancellations
- Ensure compliance with industry regulations and company policies
Claims Consultant
Risk Benefit Solutions (RBS)
Cape Town
03.2022 - 03.2023
- Guided clients through the claims process, ensuring timely submission of necessary documentation
- Liaised between clients and insurance providers to resolve claims efficiently
- Provided updates on claim statuses and assisted with problem resolution
Accredited Financial Advisor
Old Mutual
Cape Town
07.2021 - 02.2022
- Advised clients on financial and insurance products
- Built and maintained client relationships to ensure long-term business success
Sales Representative
African Unity Life
Cape Town
10.2020 - 01.2021
- Promoted insurance products to potential customers
- Maintained strong customer relationships to drive sales
Brand Ambassador/Promoter
Pink Brand Management
03.2019 - 12.2019
- Represented brands and engaged with customers to increase brand awareness
Crediting and Billing
Yellow Zebra Optical
Gqeberha
01.2019 - 12.2019
- Managed billing processes and handled customer accounts
Education
National Diploma - Public Management
Nelson Mandela University
Gqeberha12.2025
Class of Business - Commercial Lines
Graduate Institute of Financial Sciences
Cape Town04.2024
Class of Business - Long Term Insurance
Moonstone Business School of Excellence
Cape Town01.2024
Short Term Insurance NQF Level 5 -
GIFS INSETA
Cape Town03.2023
Class of Business - Personal Lines
Graduate Institute of Financial Sciences
Cape Town03.2023
Skills
- Computer Literacy (Microsoft Office: Word, Excel, PowerPoint, Outlook)
- Insurance Advisory & Claims Processing
- Sales & Customer Relationship Management
- Problem-Solving & Attention to Detail
- Communication & Team Collaboration
- Working Under Pressure
References
- Natasha Baliso, RBS Team Leader, +27 789 617 688
- Ongezwa Khalipa, Team Leader, Old Mutual, +27 817 160 963
- Setu Skenjana, Team Leader, African Unity Life, +27 724 018 733
- Lungile Bali, PSG Insure, +27 60 339 8452
Personal Information
- Date of Birth: 10/27/95
- Nationality: South African
Timeline
Advisor Assistant
PSG Insure
11.2023 - Current
Claims Consultant
Risk Benefit Solutions (RBS)
03.2022 - 03.2023
Accredited Financial Advisor
Old Mutual
07.2021 - 02.2022
Sales Representative
African Unity Life
10.2020 - 01.2021
Brand Ambassador/Promoter
Pink Brand Management
03.2019 - 12.2019
Crediting and Billing
Yellow Zebra Optical
01.2019 - 12.2019
National Diploma - Public Management
Nelson Mandela University
Class of Business - Commercial Lines
Graduate Institute of Financial Sciences
Class of Business - Long Term Insurance
Moonstone Business School of Excellence
Short Term Insurance NQF Level 5 -
GIFS INSETA
Class of Business - Personal Lines
Graduate Institute of Financial Sciences