Sandiseni J Mabanga
Isipingo,KZN
Summary
Dynamic Security Employee with extensive experience in developing and implementing security protocols. Expertise in risk assessments and team mentorship, contributing to improved operational efficiency and compliance with safety regulations with an interest to learn new skills and tricks,
Overview
4
4
Languages
18
18
years of professional experience
Work History
Security Manager
Khondowe Security Services
01.2025 - Current
- Developed and implemented security protocols to enhance safety across all facilities.
- Oversaw incident reporting procedures, ensuring accuracy and compliance with regulations.
- Evaluated security technology solutions, driving upgrades that improved operational efficiency.
- Mentored junior staff, fostering professional growth and enhancing team performance in security operations.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Kept team compliant with security protocols and appearance standards.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Investigated incidents and wrote reports.
- Introduced the correct procedure for firearms, required by SAPS.
- Close Protection Driver and facilitator oftraining
Security Manager
IYA Protection Services
10.2023 - 01.2025
- Developed and implemented security protocols to enhance safety across all sites and facilities.
- Led training sessions for security personnel, improving team readiness and response capabilities.
- Conducted risk assessments, identifying vulnerabilities and recommending mitigation strategies.
- Collaborated with law enforcement agencies to coordinate effective emergency response measures.
- Managed access control systems to safeguard sensitive areas and assets effectively.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept Close Protection teams compliant with security protocols and appearance standards.
- Kept All protection detail sharp,up to date and compliant with all regulators.
- An appointed responsible person for the company firearms by ensuring company Servest Security compliance
- Ensuring all firearm registers are up to date and ready for SAPS inspections.
- Liaising with the local DFO if there's a shooting, firearm theft or any other thing affecting company firearms,
- Overseeing the guarding devision, Prasa re-signalling project. ''''''''''''''
Security Site Manager
Servest Security
07.2016 - 07.2023
- Supervised daily security operations, ensuring adherence to company policies and protocols.
- Conducted regular site inspections to identify vulnerabilities and enhance safety measures.
- Trained and mentored security personnel, improving team performance and service quality.
- Developed incident response plans, streamlining procedures for emergency situations such as strikes/picketing.
- Coordinated with local law enforcement to address potential threats and incidents effectively.
- Managed client relationships, addressing concerns promptly to maintain high satisfaction levels.
- Analyzed security reports to identify trends, recommending improvements based on findings.
- Managed team schedules to provide effective security coverage for buildings needs.
Central Reaction Officer
Blue Ocean Security Service (B.O.S.S)
01.2016 - 07.2016
- Monitored security systems to ensure safety and compliance with company policies.
- Conducted regular patrols to identify and mitigate potential security risks.
- Coordinated incident response procedures for emergencies and security breaches.
- operational protocols and safety measures enforcement.
Sales Consultant
Velociti
02.2014 - 08.2015
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
KSS Cellular
07.2012 - 08.2013
- Collaborated with marketing team to execute effective campaigns, driving increased foot traffic to retail locations.
- Built strong relationships with clients through personalized follow-ups and exceptional service, boosting retention rates.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Security Officer
Magnum Shield Security Sevices
02.2009 - 12.2011
- Monitored premises to deter unauthorized access and ensure safety of student, university staff and visitors.
- Conducted regular patrols to identify and address potential security risks and effectively ensure there's no intruder to put students or their property .
- Responded promptly to incidents, maintaining calm while coordinating with emergency services.
- Implemented security protocols by instruction and , enhancing response times during emergencies and ensuring compliance standards.
Education
SAFETY AND SECURITY MANAGEMENT -
Academy Of York
Johannesburg, South Africa07-2024
RISK MANAGEMENT - Short Course Programme
I.Q Academy
Johannesburg, South Africa01-2020
CCTV OPERATOR SKILLS TRAINING - Security
Isasa Security Training
EManzimtoti, South Africa02-2018
CASH IN TRANSIT - Security
Beneficial Security Training
Johannesburg, South Africa11-2013
ADVANCE SALES & CUSTOMER SERVICE - Customer Service
Imvana Training College
Durban02-2012
GRADE C - Security
Dynamic Training Academy
Durban03-2008
Skills
- Incident and report writing
- Safety and security procedures
- Close Protection and firearm skills
- CCTV monitoring experience
- Security officer development
- Compliance and Operations management
- Security team managementsaa
- Security team leadership
- Staff assessments
- Risk factor assessments
- Body searching
Firearms, Movies and Martial Art
I am dedicated student of firearms and a former Kykoshinkaikan brown belt student.
Languages
English
Upper intermediate (B2)
Xhosa
Upper intermediate (B2)
IsiZulu
Bilingual or Proficient (C2)
SeSotho
Upper intermediate (B2)
Timeline
Security Manager
Khondowe Security Services
01.2025 - Current
Security Manager
IYA Protection Services
10.2023 - 01.2025
Security Site Manager
Servest Security
07.2016 - 07.2023
Central Reaction Officer
Blue Ocean Security Service (B.O.S.S)
01.2016 - 07.2016
Sales Consultant
Velociti
02.2014 - 08.2015
Sales Consultant
KSS Cellular
07.2012 - 08.2013
Security Officer
Magnum Shield Security Sevices
02.2009 - 12.2011
SAFETY AND SECURITY MANAGEMENT -
Academy Of York
RISK MANAGEMENT - Short Course Programme
I.Q Academy
CCTV OPERATOR SKILLS TRAINING - Security
Isasa Security Training
CASH IN TRANSIT - Security
Beneficial Security Training
ADVANCE SALES & CUSTOMER SERVICE - Customer Service
Imvana Training College
GRADE C - Security
Dynamic Training Academy