Sandile Martin Mdladla
Linux Engineer / DevOps
Pietermaritzburg
Summary
PROFILE SUMMARY Self taught Linux System Administrator/Engineer / DevOps, with vast Linux experience.I am a hard worker and a results oriented individual.I have worked with major linux Operating systems , like Redhat ,Debian ,Suse ,Ubuntu, just to mention the few.Everyday I get to have fun , while putting my thinking cap on, solving variety of clients issues. I have been fortunate to work in both Support , as well as Project based Linux enviroments. I am currently working remotely on a Semi Dev Ops role , where I assist in Apps deployments and testing.
Overview
8
8
years of professional experience
26
26
Certifications
2
2
Languages
Work History
Application Support Analyst
First National Bank
Randburg
02.2021 - Current
- Ensuring smooth running of Apps Assist Devs with application deployments Troubleshoot and resolve issues raised by clients within the agreed SLA Resolution Time Ensuring that systems are kept up to date through Patching Working with tools like Jira , Confluence , Bamboo , AppDynamics , Verint , Service Now , Ansible , Docker , Zabbix , Puppet , Git , Bitbucket , Apache Tomcat , HaProxy , Nginx to mention but the few.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Performed software application and disaster recovery testing to guarantee business readiness following fail-overs.
- Conducted and supported implementation delivery with client and internal departments.
- Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
- Translated client requirements into configuration requirements.
- Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows.
- Used Jira and Service Now to track, maintain and update trouble tickets.
- Provided training to end users on new and updated systems and software.
- Interacted with clients to resolve issues and answer software-related questions.
Linux System Administrator , Voip Engineer
DCData Linux Tech
Pietermaritzburg
04.2018 - 11.2020
- Remote Linux Servers support ,an Telephonic Support Installing and troubleshooting Linux operating systems like Redhat , Centos, Ubuntu , Debian , etc
- Working with hardware equipment like Mikrotiks ,Netgear,Dell ,HP,Snom,Yealink, Grandstream, Polycom, Fortigate, Sonic Wall ,Sophos Firewall,just to mention the few
- Troubleshooting linux server related issues like server down, server unreachable , poor server performance , corrupt file system
- Configuring and troubleshooting firewall related issues , like opening firewall ports
- Configuring and troubleshooting emails. Issues like set up email accounts , troubleshoot send& receive issues Configuring and troubleshooting Voip
- Issues like set up extensions , register phones , troubleshoot why users can’t make or receive calls
- Troubleshooting and fixing faulty Voip equipment
- Work with software like Asterisk , Freepbx, Zimbra , Zabbix , Backup PC , Idera , R1 Soft , Proxmox , Ovirt , KVM , Windows Server , Bash , Python , Mysql , Apache , Nginx , Teamviewer, Anydesk , RDP , etc
- Please note the above is a summary of my duties , Everyday working in support presents new dynamic challenges , and one has to be innovative to solve a myriad of client’s issues.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
- Created VPN infrastructure and allowed for secure remote connections.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
Linux System Engineer
Business Connexion 7, La Lucia
Durban
03.2017 - 03.2018
- Monitoring and support of servers (hardware and software) Support and troubleshooting of client environment Setup and configuration of Linux Operating Systems and Backups Maintenance and troubleshooting of Linux Operating System and Backup failures Proactive support and maintenance of client environment Provisioning of servers with Linux OS (Suse Linux Server Enterprise) Using Automation tools(Salt, Bash Scripting and Python) Using Monitoring tools(Zabbix and Whatsup Gold
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Managed and monitored installed systems for highest level of availability.
Linux System Administrator/Voip Engineer
IT PTY LTD
Durban
05.2014 - 02.2017
- Remote email servers support (Exim) Remote voip servers (Asterisk & Freepbx) and Phones (Snom,Yealink,Grandstream,etc) support
- Tuned system performance to optimize efficacy of new and existing hardware components.
- Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
- Implemented and maintained virtual private networks.
- Researched and recommended new technologies and strategies for improving system performance.
- Identified and resolved network congestion issues and bottlenecks.
- Diagnosed and resolved hardware and software issues.
- Devised scripts and automation tools to improve system efficiency.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
Skills
Configuring Routers and Switches(Mikrotik , Netgear TP Link , etc)undefined
Accomplishments
- Comptia Linux Network Professional (CLNP)
- Comptia Secure Infrastructure Specialist(CSIS)
- Comptia Systems Support Specialist(CSSS)
- Comptia IT Operations Specialist(CIOS)
- Linux Professional Institute System Administrator (LPIC-1)
- Linux Professional Institute Linux Engineer (LPIC-2)
- Linux Professional Institute Enterprise Professional Mixed Environment (LPIC-3 300)
- Linux Professional Institute Enterprise Professional Virtualization & High Availability (LPIC-3 304)
- SCLA (Suse Certified Linux Administrator)
- SCLP (Suse Certified Linux Professional)
- Udemy Automate the Boring Stuff with Python
- Udemy Python for Beginners With Examples
- Udemy Programming with Python Hands on Introduction
- Udemy Linux Shell Programming for Beginners
- Udemy Learn Database Design with Mysql
- Udemy Introduction to San and Nas Storage
- Udemy AWS Certified Solutions Architect-Associate 2018
Certification
Senior Certificate
Reading , Running and Cooking
I like to read Information Technology books . I am a dedicated long distance runner with 10 Comrades marathon finishes. 2 of them being Silver Medals. I also enjoy cooking.
Timeline
AWS Cloud Practitioner Essentials
10-2022
Udemy Grafana & Prometheus
09-2022
Udemy Jenkins: Beginner To Pro
08-2022
Udemy Git Complete: The definitive, step-by-step guide to Git
07-2022
Udemy Ultimate Kubernetes Fast-Track Beginner to Advance
06-2022
Udemy Ultimate Docker Fast-Track Beginner to Advance
05-2022
Udemy Docker Mastery: With Kubernetes +Swarm
04-2022
Udemy Puppet for the Absolute Beginners-Hands-on
03-2022
Udemy Chef for the Absolute Beginners - DevOps
02-2022
Udemy Complete DevOps Ansible Training
01-2022
Application Support Analyst
First National Bank
02.2021 - Current
Enterprise Professional Virtualization & High Availability (LPIC-3 304)
02-2020
Enterprise Professional Mixed Environment (LPIC-3 300)
10-2019
Linux System Administrator , Voip Engineer
DCData Linux Tech
04.2018 - 11.2020
Linux Engineer (LPIC-2)
09-2017
Linux System Engineer
Business Connexion 7, La Lucia
03.2017 - 03.2018
CompTIA Security+
10-2015
Secure Infrastructure Specialist(CSIS)
10-2015
Linux System Administrator/Voip Engineer
IT PTY LTD
05.2014 - 02.2017
CompTIA Linux+
02-2014
CompTIA Linux Network Professional (CLNP)
02-2014
SuSE Certified Linux Administrator)
02-2014
SuSE Certified Linux Professional)
02-2014
CompTIA Systems Support Specialist(CSSS)
02-2014
Linux System Administrator (LPIC-1)
02-2014
CompTIA N+
11-2013
CompTIA IT Operations Specialist(CIOS)
11-2013
CompTIA A+
10-2013
Intec College PC Repair Diploma
02-2006
Senior Certificate
12-1999
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