Hi, I’m
Sandile Blessing Ntombela
Traffic Manager Operations
Gauteng
Summary
Experienced Traffic Manager skilled in leading teams from project initiation through final delivery. Proficient in analyzing data, achieving deadlines and overseeing budgets. Dedicated to customer satisfaction and skilled at proactive team management.
Adept at managing a high volume of projects with an organized and focused approach. Strategic planner with top strengths in relationship-building, work organization and conflict resolution. Advanced skills in [Software].
Talented Traffic Manager adept at functioning as the center point for projects to connect all areas and team members. Proven communication and problem-solving skills with demonstrated success in balancing workloads and maintaining team focus. Prepared to offer [Number] years of related experience to a dynamic new role with room for advancement.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
years of professional experience
5
years of post-secondary education
5
Language
1
Zulu
1
Sotho
1
Swati
1
Xhosa
1
English
Work History
Putco LTDJohannesburg
Traffic Manger Operations
03.2020 - Current
Job overview
- Developed and managed document tracking procedures and data gathering processes.
- Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
- Performed continuous evaluations of labor hours and expenses to maintain budget controls.
- Directed [Number] yearly projects from initiation through closure.
- Conducted project status meetings to assess work and discuss changes.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Created and enforced detailed organization processes to increase quality and service standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Tracked production and quality control systems to proactively identify deficiencies.
Putco LTDJohannesburg
Traffic Superintendant
05.2019 - 02.2021
Job overview
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Maintained safety onsite and upheld all OSHA regulations by [Action].
- Resolved conflicts between staff and customers swiftly and professionally.
- Developed and maintained productive working relationships with internal and external stakeholders.
- Directed [Type] projects producing exceptional cost savings by closely managing $[Amount] project budget.
- Established successful procedures for day-to-day operations and long-term planning.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Directed projects according to schedule and quality demands.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Provided feedback to workers on job performance and safety procedures.
- Inspected equipment and tools used for safe operation.
Puco LTDJohannesburg
Section Superintendent
09.2018 - 04.2019
Job overview
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Improved user service quality to promote customer loyalty and enhance operations efficiency.
- Created and maintained project documentation to establish operations framework and enable adherence to preset guidelines.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Managed project technical, schedule and cost risk factors to facilitate completion while minimizing negative outcomes.
- Executed quality assurance audits and addressed non-complying issues to improve section performance.
- Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
- Monitored [Type] production schedules and made adjustments to achieve compliance with preset timelines.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Putco LTDJohannesburg
Transport Officer
09.2017 - 08.2018
Job overview
- Provided timely transportation of diverse clients to healthcare facilities.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Filled out load paperwork and DOT-mandated log books.
Putco LTDJohannesburg
Senior Traffic Admin Clerk
11.2013 - 08.2017
Job overview
- Produced high-quality communications for internal and external use.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated travel arrangements for staff members.
- Utilized office management software to record and track customer information.
Putco LTDJohannesburg
Private Hire Clerk
03.2012 - 10.2013
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Produced high-quality communications for internal and external use.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
Putco LTDJohannesburg
Driver Conductor
07.2008 - 03.2012
Job overview
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Followed all relevant traffic laws and safety regulations.
Bidvest Louis WholesalersJohannesburg
Warehouse Receiving Clerk
10.2005 - 06.2008
Job overview
- Compared shipping orders and invoices against contents received to verify accuracy.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Coordinated warehouse organization scheme and product placements.
- Unloaded pallets and deliveries and organized products in warehouse.
- Operated forklift and other warehouse equipment to safely move and store goods.
- Maintained accurate records of shipments, receipts and inventories for ease of tracking.
- Stayed accountable for organized and orderly warehouse storage and product transport.
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
- Recorded incoming and outgoing shipments for accurate tracking.
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Worked with suppliers to facilitate timely delivery and accurate inventory movements.
- Provided customer service by answering questions and resolving shipment issues.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
RTT Johannesburg
Distribution Clerk
03.2005 - 09.2005
Job overview
- Scheduled pickups and deliveries to maintain smooth operations.
- Documented stock records and schedules accurately.
- Updated computer tracking system with latest product movements.
- Tagged and shelved [Type] product using first-in, first-out storage scheme.
- Checked shipments against paperwork and signed documents.
- Picked orders, scanned products and packed boxes.
- Coordinated storage locations and product movements.
- Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks.
- Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
Property Protection Management ServicesJohannesburg
Security Supervisor
11.2000 - 02.2005
Job overview
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
Fleet Guard InternationalJohanneburg
Warehouse Packer & Picker
03.1998 - 12.1999
Job overview
- Organized items on racks, shelves and bins to maintain established order.
- Created shipping labels to complete daily order processing.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Reviewed orders to verify products met specifications.
- Packed, weighed and shipped items per customer specifications.
- Conducted regular inventory checks to track and account for products properly.
- Operated manual pallet jacks and forklifts to move and store materials.
- Adhered to tracking, documentation, and control standards in order to reduce loss and maintain compliance.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Picked and packed order items.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
University of JohannesburgJohannesburg, South Africa
BCom Honors in Transport Economics from Transportation Management
02.2021 - 11.2022
University of JohannesburgJohannesburg, South Africa
BTech Transportation Management from Transportation Management
02.2016 - 11.2016
University of JohannesburgJohannesburg, South Africa
Diploma in Transportation Management from Transportation Management
02.2011 - 11.2013
Skills
Report writing
Project coordination
Scheduling proficiency
Internal loss prevention
Contract Management
Route optimization
Staff supervision
Staff Management
Problem Solving & Analytic thinking
Planning & Organizing
Ability to present sound judgements
Diagnostic ability
Communication skills
Leadership skills
Punctuality management skills
Computer skills
Analysis & Financial Interpretation
Timeline
University of Johannesburg
BCom Honors in Transport Economics from Transportation Management
02.2021 - 11.2022
Traffic Manger Operations
Putco LTD
03.2020 - Current
Traffic Superintendant
Putco LTD
05.2019 - 02.2021
Section Superintendent
Puco LTD
09.2018 - 04.2019
Transport Officer
Putco LTD
09.2017 - 08.2018
University of Johannesburg
BTech Transportation Management from Transportation Management
02.2016 - 11.2016
Senior Traffic Admin Clerk
Putco LTD
11.2013 - 08.2017
Private Hire Clerk
Putco LTD
03.2012 - 10.2013
University of Johannesburg
Diploma in Transportation Management from Transportation Management
02.2011 - 11.2013
Driver Conductor
Putco LTD
07.2008 - 03.2012
Warehouse Receiving Clerk
Bidvest Louis Wholesalers
10.2005 - 06.2008
Distribution Clerk
RTT
03.2005 - 09.2005
Security Supervisor
Property Protection Management Services
11.2000 - 02.2005
Warehouse Packer & Picker
Fleet Guard International
03.1998 - 12.1999