Sandile Solomon Mazibuko
Product Consultant/Technician/Receptionist/Large Format Printers Specialist/Sales Admin
21 Sunnyway Kelvin,GP
Summary
Versatile Merchandiser, Sales Representative, Product consultant, Roland & Mutoh Technician with 10-years overall track record in different companies. And a strong desire to bring exceptional service and technical expertise to Your team.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
5
5
Languages
Work History
Sales Representative
Graphix Supply World
07.2025 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Participated in trade shows and conferences to network and generate leads.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to event marketing, sales and brand promotion.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
PRODUCT CONSULTANT/TECHNICIAN/RECEPTIONIST
Hitech Graphics
10.2023 - 01.2025
- Cold calling prin shops and getting buyers information, send quotes for products used in their print shop.
- Visiting existing clients, introducing new product.
- Large format digital printing & Lithographic supplies.
Senior Sales Representative
BEST HOME & ELECTRIC (LEWIS)
10.2021 - 03.2023
- Developed new territories for expansion, resulting in increased market share.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Mentored junior sales representatives, improving overall team performance and productivity.
- Spearheaded product demonstrations and presentations to showcase the value of company offerings.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Met existing customers to review current services and expand sales opportunities.
- Built diverse and consistent sales portfolio.
- Attended monthly sales meetings and quarterly sales trainings.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Generated advertising brochure for vendor use.
RECEPTIONIST
Setso Guesthouse
01.2021 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
- Supported company correspondence by drafting and distributing memos and emails.
- Improved data privacy compliance with meticulous management of sensitive information.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
MERCHANDISER/FIELD MARKETER
Tiger Brands (Pty) Ltd
02.2016 - 10.2020
- Worked in different cities as a merchandiser/field marketer.
- Making sure shelves are clean and full of stock.
- Meeting customer needs, provide excellent service.
- Identifying expiring stock 3 months before send information to rep and store managers.
Salesperson
Verimark Holdings
01.2015 - 01.2016
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
- Informed customers of promotions to increase sales productivity and volume.
Education
HIGH SCHOOL DIPLOMA -
Khaya-Lesego Secondary School
Heidelberg01-2014
Skills
Handyman
Roland & Mutoh large format printing machine technician
Customer service
Sales development
Client service
Customer needs assessment
Customer relationship building
Sales consultation
Relationship building
Product and service knowledge
Customer relations
Product and service sales
Sales presentations
Lead generation
Negotiation tactics
Cold calling
Upselling and cross selling
Staff training
Product merchandising
Technical product knowledge
Pipeline building
Win-loss analysis
B2B and B2C sales
Closing sales
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Ranked #1 in Gauteng for 2025.
Additional Information
Day to day activities is to update national sales team onedrive add quotes done and tracking deals closed, working closely with the national sales director of GSW. Generating proforma and tax invoices using pastel sage.
Interests
Bodybuilding
Reading novels
Cooking
Listening to motivational music
Timeline
Sales Representative
Graphix Supply World
07.2025 - Current
PRODUCT CONSULTANT/TECHNICIAN/RECEPTIONIST
Hitech Graphics
10.2023 - 01.2025
Senior Sales Representative
BEST HOME & ELECTRIC (LEWIS)
10.2021 - 03.2023
RECEPTIONIST
Setso Guesthouse
01.2021 - 06.2021
MERCHANDISER/FIELD MARKETER
Tiger Brands (Pty) Ltd
02.2016 - 10.2020
Salesperson
Verimark Holdings
01.2015 - 01.2016
HIGH SCHOOL DIPLOMA -
Khaya-Lesego Secondary School
Personal Information
- Date of Birth: 15/01/1997
- Nationality: South African
- Marital Status: Single