SANDILE NGCOBO

Summary

Detail-oriented team player with strong organizational skills. Seeking to join a progressive institution, which will offer a constant challenge and utilization of my current skills and experience.

Overview

4

years of professional experience

Work History

Intern - Field Operator

SGS South Africa

08.2022 - Current

Inspecting and issuing cleanliness certificates for bulk tanks including road tankes, ISO - Tanks, and storage tanks.
Sampling of products from various sources such as shore tanks, road tankers as well as vessel tanks.
Tank gauging to determine level of product and temperature before and after chemical vessel loading and on discharges, as well as gauging tanks related to any cargo movement.
Inspection to determine cleanliness of pipelines (line pigging) and issuance of line cleanliness certificates.
Carrying out month and year - end stock dips and issuance of dip sheet.
Sealing of valves and hatches, e.g pipelines, shore tanks as well as road tankers

Field Operations Officer

Statistics South Africa

01.2022 - 04.2022

Implemented quality control procedures to maintain high standards in field operations while minimizing errors or discrepancies.
Led successful project completions by coordinating efforts among diverse teams while adhering to deadlines and budgets.
Mentored junior team members, providing guidance and support to facilitate their professional growth and development.
Monitored team performance to assess training requirements and areas in need of improvement.
Assisted in recruiting, hiring and training of team members.

Butcher Assistant

Eastmans Super Spar

07.2021 - 12.2021

Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
Improved inventory management by conducting regular stock checks and promptly reporting discrepancies.
Packaged and weighed products for customers and supported individual product selection process.
Labeled meat items clearly and accurately with allergen information and expiration dates.
Stocked, rotated and priced merchandise to meet store standards.

Barista/Waiter

Bean Tree Cafe, Eastmans Super Spar

04.2021 - 06.2021

Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Used POS system to accurately enter orders and process payments.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Cleaned counters, machines, utensils, and seating areas daily.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Contact Centre Agent

Talksure Trading (Pty) Ltd

Durban, Umhlanga

11.2020 - 02.2021

Delivered prompt service to prioritize customer needs.
Developed and updated databases to handle customer data.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Education

Bachelor Of Social Science - Humanities

University of KwaZulu-Natal, Pietermaritzburg

04.2020

Double major in Anthropology and Zulu

Skills

Fluid gauging and sampling

Sales and customer service skills

Plant operations and field inspection

Leadership and project management skills

Interpersonal communication skills

Stock control and stock take

Computer literacy

Websites

www.linkedin.com/in/sandile-ngcobo-021932231

Awards

Dean's commendation (2019)
Member of the Golden Key Society

References

1. Mathabathe Kgamedi - Statistics South Africa

District Census Coordinator

082 801 4418

2. Cher Jayd Green - Bean Tree Café

Shop Manager

074 641 7920

Timeline

Intern - Field Operator - SGS South Africa