Pilot POS
SANDILE MBILI
Barista
Waterloo
Summary
Hardworking Barista with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Barista
Eatfresh
08.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista and cashier
Black Tie Hospitality
03.2022 - 08.2023
- The roles include taking orders from customers correct, paying attention to every detail and giving out orders to customers correctly without mixing them up, also making different types of coffee for customers at a very demanding office park.
Waiter and Bartender
PPLE Group (Pty) Ltd
12.2021 - 03.2022
- Roles include being a waiter and/or Bartender in various places which include Protea Hotel fire and ice, Pencil club, FNB Acacia house, Hilton Hotel and Private functions in and around Umhlanga North Coast of Durban
- Not only limited to that also Bouquets services.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waiter and Bartender
Blue Ocean Dive Resort
Waterloo
11.2016 - 01.2021
- I worked as a Bartender(responsible for serving drinks and food, restocking of all the fridges in the bar area and cleaning of the bar area) and Waiter(responsible for taking orders and serving food and cleaning the restaurant) and other side duties which range from cleaning to driving
Education
Bachelor Of Social Science - Criminology
University of KwaZulu-Natal
Glenwood Durban 2022
Sidelile High School -
Sidelile High School
Magabheni2016
Skills
Leadershipundefined
Known Languages
- IsiZulu
- English
- IsiXhosa
Achievements Awards
Driver's license code10 (C1)
Personal Information
- Date of Birth: 10/27/96
- Nationality: African
- Marital Status: Single
References
- Blue Ocean Dive Resorts - "Restaurant, dive shop and hotel", Waiter and Bartender, BODRaliwalshoal@gmail.com, Qiniso Mpisana, 0631799636
- Black Tie Hospitality, Barista and Cashier, Lauren Allen, 0825807456
- PPLE Group (Pty) Ltd - "Agency Company " Waiter and Bartender. hospitality@pple.co.za, Supervisor, Syanda Makhanya, 0710146822
- Eatfresh Coffee Bar. Barista and Cashier. Lauren Allen, 0825807456
Software
Lightspeed POS
Timeline
Barista
Eatfresh
08.2023 - Current
Barista and cashier
Black Tie Hospitality
03.2022 - 08.2023
Waiter and Bartender
PPLE Group (Pty) Ltd
12.2021 - 03.2022
Waiter and Bartender
Blue Ocean Dive Resort
11.2016 - 01.2021
Bachelor Of Social Science - Criminology
University of KwaZulu-Natal
Sidelile High School -
Sidelile High School
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