Resilient South African male from Umlazi, Durban, characterized by a strong work ethic and a Bachelor pass matric. Completed two years of Bachelor of Development Studies at University of Mpumalanga before pausing due to financial constraints, holding a Security Officer EDC qualification. Experience encompasses roles as Customer Assistant at Woolworths, managing sales, stock, customer service, and store maintenance, and as Reading Champion at Njakazana Primary School, facilitating literacy programs. Expertise includes warehouse operations, safety compliance, time management, and teamwork, with a successful track record of process enhancements, including a 35% reduction in inventory discrepancies and a 50% decrease in shift-handover errors. Fluent in English, isiZulu, siSwati, and Tsonga, available for immediate engagement.
Hi, I’m
SANDILE LWAZI NSIMBI
Summary
Overview
4
Languages
2027
years of professional experience
Work History
Woolworths
Customer assistant
2026 - 06.2026
Job overview
- Provided high-quality customer service to diverse shoppers by offering product recommendations, locating items, and addressing queries in a friendly and efficient manner.
- Resolved customer complaints and concerns, transforming negative experiences into positive outcomes and enhancing customer loyalty.
- Accurately processed sales transactions at the point-of-sale, handling cash, card, EFT, and digital payments while ensuring minimal wait times during peak hours.
- Supported promotional activities by promoting WRewards, special offers, and seasonal products to increase sales.
- Maintained excellent store standards through regular restocking, merchandising, shelf facing, and cleanliness in assigned departments.
- Collaborated with team members to complete daily tasks including stock rotation, price updates, and preparation for store opening/closing.
- Adhered strictly to Woolworths’ health, safety, and food-handling policies to ensure a safe shopping environment.
- Contributed to a positive team environment by working flexibly across busy periods, weekends, and public holidays.
- Implemented tracking system to reduce inventory discrepancies and created security handover checklist to eliminate errors and ensure accountability across shifts.
SIHLE HOLDINGS
General Warehouse Worker
2018 - 2020 (2 education.years_Label)
Job overview
- Maintained accurate inventory records using warehouse management system.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in loading and unloading shipments while adhering to safety protocols.
- Conducted routine quality checks on incoming and outgoing products.
- Organized warehouse layout to optimize space and improve workflow efficiency.
- Implemented process improvements that enhanced productivity within the warehouse team.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
Njakanzana Primary School
Reading champion
2021 - 2021
Job overview
- Promoted reading and library usage through targeted outreach and engaging programs.
- Engaged learners during and after school hours to foster confidence and motivation for independent reading.
- Facilitating reading clubs, storytelling sessions, and literacy events.
- Read stories aloud to children during library sessions to enhance engagement.
- Assisted children in developing home-language reading skills, enhancing literacy through personalized activities.
- Developing age-appropriate reading activities.
- Organizing library activities, book borrowing, and reading challenges.
Education
Brent security servicesDurban
Grade EDC from EDC
01-2026
University Overview
University of mpumalangaMbombela
Bachelor of Development Studies from Development Studies
01-2023
University Overview
I did 2 years in bachelor of development studies and I paused due to financial reasons. Development Studies, Micro & Macroeconomics, Project Appraisal & Planning, Research Methods, Development Policy & Ethics.
Lubhoko comprehensive high
Matric
01-2022
University Overview
Upgraded in 2022
Skills
Time Management
Reliability / Punctuality
Safety Protocols (OSHA)
Warehouse Operations
References
References
Available upon requestEducation Background
Education Background
- Security Officer EDC – Brent Security Services (Practical law enforcement foundation, access control, and emergency response)
- Bachelor of Development Studies (2 years completed) – University of Mpumalanga (2023-2024) (Paused due to financial reasons)
- Matric (Bachelor Pass) – Lubhoko Comprehensive High School (2022 upgrade)
- Matric (Grade 12) – First completed in 2017
Timeline
Lubhoko comprehensive high
Matric
Customer assistant
Woolworths
2026 - 06.2026
General Warehouse Worker
SIHLE HOLDINGS
2018 - 2020 (2 education.years_Label)
Reading champion
Njakanzana Primary School
2021 - 2021
Brent security services
Grade EDC from EDC
University of mpumalanga
Bachelor of Development Studies from Development Studies