Sandile Hlela
Senior Manager QA And Test
Johannesburg
Summary
Dedicated Test professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.. My expertise in resource allocation and talent development, coupled with a knack for process improvement, significantly boosted team productivity and project turnaround. Forward-thinking Senior Manager adept at managing teams of 30 employees to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Senior Manager QA and Test
Multichoice
10.2019 - Current
- Established strong relationships with clients and stakeholders
- Define and execute an effective test strategy across all applicable platforms (Mobile, web, AndroidTV, tvOS and Smart TV)
- Manage the devices to ensure proper coverage of user base
- Implemented and developed operational standards, policies and procedures.
- Manage team budgets for tool and staffing requirements
- Provided strong leadership to enhance team productivity and morale.
- Guide the functional and non-functional testing efforts for the Streaming Technology testing team
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
Technical Test Lead
Multichoice
06.2016 - 10.2019
- Collaborated with cross-functional teams to ensure seamless integration of newly developed features.
- Streamlined testing processes for increased efficiency and reduced project turnaround time.
- Developed custom test scripts for complex scenarios, resulting in more accurate test results and higher confidence in product functionality.
- Facilitated effective across 3 remote testing teams in 2 countries managing over 30 QA professionals
- Optimized test automation frameworks, resulting in reduced manual testing efforts and increased test coverage.
- Introduced risk-based testing techniques that prioritized high-impact areas of application functionality, ensuring optimal allocation of resources towards critical components.
- Develop and maintain UI automation test frameworks best suited for Streaming Technology
- Develop and maintain API automation test framework and load & performance tools best suited for Streaming Technology
- Script and execute on load & performance testing initiatives
- Monitor production environment using the available tools with a view of noticing potential issues before they impact the customer
- Identified critical defects with thorough analysis, contributing to improved product performance and customer satisfaction.
- Established comprehensive performance benchmarks, ensuring high-quality standards across all projects.
- Continuously updated knowledge of emerging technologies through research and professional development opportunities, ensuring cutting-edge testing approaches were utilized in each project phase.
- Evaluated third-party testing tools and made recommendations for strategic investments that improved overall team capabilities.
Automation Test Engineer
Multichoice
03.2014 - 05.2016
- · Participation in all agile team ceremonies with the view of increasing understanding of requirements, suggesting ways of implantation and identifying non-functional requirements
- · Analyze and translate business requirements into test scenarios and test cases, and execute tests independently
- · Design and script highly readable and extendable automated test scripts according to the automation development guidelines
- · Participate in automation code reviews and provide constructive feedback
- · Implement and contributing to framework improvements to improve automation code coverage
- · Participate in the creation and execution of load and performance tests and provide detailed report on test execution and recommendations
- · Ensure correct documentation of test cases
- · Perform test leadership tasks
- · Keeping abreast of the bigger picture over and above your immediate team
- · Keeping a view of the overall performance of our application and suggest ways of improving key areas
- · Support the DStv product by participating in product support initiatives
- · Monitor production environment using the available tools with a view of noticing potential issues before they impact the customer
- · Research, POC and implement improvements to our ways of working
Test Lead
Derivco
Durban
09.2006 - 02.2014
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Enhanced software quality by designing and executing comprehensive test plans.
- Tested, identified and troubleshot problems with networks.
- Reviewed, evaluated, and identified requirements for testability.
- Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
- Developed effective test strategies based on requirements analysis and risk assessment for optimal resource allocation.
- Streamlined bug reporting processes for faster resolution times and better communication between departments.
- Mentored junior team members, sharing best practices in test engineering techniques and tools usage.
- Improved software quality by designing and implementing comprehensive test strategies and plans.
- Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
- Streamlined testing processes for increased efficiency and reduced overall test cycle time.
- Provided expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
Education
Advanced Certificate - Information Technology
Computer Training Institute
Durban, South Africa 04.2001 -
Skills
Strategic Planning
Talent Development
Resource Allocation
Team Leadership
Teamwork and Collaboration
Team Development
Process Improvement
Budget Management
Hiring and Training
Certification
Intermediate Certificate in Software Testing
Timeline
Senior Manager QA and Test
Multichoice
10.2019 - Current
Technical Test Lead
Multichoice
06.2016 - 10.2019
Automation Test Engineer
Multichoice
03.2014 - 05.2016
Intermediate Certificate in Software Testing
06-2011
Application security fundamentals
09-2010
Practical Usability Testing
07-2009
Mentor as a Coach
05-2008
Test Lead
Derivco
09.2006 - 02.2014
Advanced Certificate - Information Technology
Computer Training Institute
04.2001 -
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