Sandile Gabela
Business Management
Pietermaritzburg
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating and administrative skills. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Sales Representatives
Samsung
Johannesburg
02.2022 - 12.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Generated new leads through networking and attending industry events.
Administrative Assistant
Nikitha Civils And Projects
Pietermaritzburg
02.2019 - 01.2022
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
Education
Bachelor’s Degree - Grade 12
Wartburg Kirchdorf School
Wartburg 01.2014 - 12.2018
Diploma In Small Business Management - College of Business And Economics
University of Johannesburg
Gauteng 02.2019 - 10.2022
Post Graduate Diploma In Business Management - College of Business And Economics
University of Johannesburg
Gauteng 02.2023 - 11.2023
Skills
Financial Planning
Strategic planning
Records management
Analytical Thinking
Problem solving strength
Interpersonal communication skills
Performance improvement
Recordkeeping
Business intelligence analysis
Sales analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Post Graduate Diploma In Business Management - College of Business And Economics
University of Johannesburg
02.2023 - 11.2023
Sales Representatives
Samsung
02.2022 - 12.2023
Administrative Assistant
Nikitha Civils And Projects
02.2019 - 01.2022
Diploma In Small Business Management - College of Business And Economics
University of Johannesburg
02.2019 - 10.2022
Bachelor’s Degree - Grade 12
Wartburg Kirchdorf School
01.2014 - 12.2018