Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sandi Gongxeka

Sandi Gongxeka

Hotel Industry/ Sales Man
East London ,Eastern cape

Summary

Seasoned Floor Manager highly effective at managing wide-ranging tasks in support of Type operations. Excellent team leader and complex problem-solver with analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Floor Manager

Anchor Life Style Lounge Restaurant
Pe
07.2022 - Current
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Barman

Roof Garden Bar
Pe
02.2016 - 11.2019
  • Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Field Manager

Rendevouz(Distell)
Pe
03.2014 - 08.2017
  • Prepared operational budget and directed proper utilization of company resources to meet objectives.
  • Developed and implemented processes and strategies to achieve operational goals.
  • Facilitated field operations through supervision and direction of field personnel.
  • Tracked key performance indicators and enforced quality control measures.

Front Desk Receptionist

Garden Court
Pe
04.2012 - 03.2013
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Collected room deposits, fees, and payments.

Education

Certificate - Hospitality

Pe College
Pe
01.2014 - 11.2016

Sports Nutrition And Advanced Exercise Diploma

Trifocus
JHb
06.2023 - Current

Skills

Employee training

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Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Collaborated with team of Number in the development of Project name.

Timeline

Sports Nutrition And Advanced Exercise Diploma

Trifocus
06.2023 - Current

Floor Manager

Anchor Life Style Lounge Restaurant
07.2022 - Current

Barman

Roof Garden Bar
02.2016 - 11.2019

Field Manager

Rendevouz(Distell)
03.2014 - 08.2017

Certificate - Hospitality

Pe College
01.2014 - 11.2016

Front Desk Receptionist

Garden Court
04.2012 - 03.2013
Sandi GongxekaHotel Industry/ Sales Man