San-Salomie Van Der Westhuizen
Senior Imports And Exports Logistics Controller And Customer Service Agent
Hervey Bay
Summary
Dynamic logistics professional with a proven track record at Umkhumbi Trading Pty Ltd, adept at optimizing transportation management and reducing costs through strategic route planning. Skilled in fostering vendor and customer relationships and ensuring compliance with international shipping regulations, while delivering exceptional customer service and enhancing operational efficiency.
Overview
20
20
years of professional experience
Work History
Senior Logistics Coordinator
Umkhumbi Trading Pty Ltd
02.2007 - 09.2024
- Developed and maintained key relationships with vendors and carriers to secure preferential pricing and service levels, benefiting both the organization and its customers.
- Servicing VIP customers to ensure smooth operations in their deliveries and deadlines and safety of their cargo door to door.
- Streamlined inventory management processes by implementing an efficient tracking system, reducing product loss and improving order accuracy.
- Implemented a cross-functional environment to ensure smooth operations, maintaining strong communication and collaboration among all departments.
- Negotiated favorable contracts with freight forwarders, securing competitive rates without compromising on quality or reliability of service.
- Improved on-time delivery rates by closely monitoring shipment schedules and proactively addressing potential delays or issues.
- Coordinated international shipments seamlessly while navigating complex import/export regulations and ensuring compliance with all relevant customs requirements.
- Reduced transportation costs with strategic route planning and carrier negotiations, resulting in significant savings for the company.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Built and established relationships with staff and vendors.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Used EDI and RCG system for Customs clearances and tariff classifications of imports and exports internationally
- Facilitated Customs exam stops and detained goods with CBCU ( Customs Border Control Unit ) , NRCS ( National Regulator for Compulsory Specifications ) , DTIC ( Department of Trade Industry and Competition ), Plant Inspection, Port Health and States Vet - following procedures to get customer goods cleared and delivered with certifications.
Junior Logistics Seafreight Controller
Micor T/a Supergroup
01.2005 - 01.2007
- Worked in seafreight forwarding and clearing for Customer deliveries local and international
- Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
- Assisted in filing and admin needed in the seafreight department
Education
Bachelor of Arts - Psychology
University of Pretoria
Pretoria, South Africa 04.2001 -
High School Diploma -
Hoërskool Jeugland
Johannesburg, South Africa 04.2001 -
Skills
Warehouse management
Logistics planning
Transportation management
Distribution strategy
Safety standards
Cost reduction
Carrier selection
Freight negotiation
Results-driven
Contingency planning
Route optimization
EDI integration
Customer service
Problem-solving
Supply chain operations
Shipping and receiving
Operational efficiency
Invoicing and shipping documentation
Transportation planning
Shipment coordination
Verbal and written communication
Scheduling coordination
Shipping documentation
Shipment tracking
Purchase orders
Shipping procedures
Punctual and dependable
Emergency readiness
Items inspection
International shipments
Tariff coding system
Delivery confirmation
Global logistics
Teamwork and collaboration
Document preparation
Leadership
Primary and high school Leader
High school Headgirl class 2004
High school best scholar of the year award 2004
Soloist in Italy, Germany, Austria, Czech Republic as lead soloist of the East Rand Youth Choir contending in International Competitions
Won Ekhurhuleni ( local council ) award for representing South Africa as soloist in International Competitions
Timeline
Senior Logistics Coordinator
Umkhumbi Trading Pty Ltd
02.2007 - 09.2024
Junior Logistics Seafreight Controller
Micor T/a Supergroup
01.2005 - 01.2007
Bachelor of Arts - Psychology
University of Pretoria
04.2001 -
High School Diploma -
Hoërskool Jeugland
04.2001 -
Similar Profiles
RAVENDRA VENKETAS CHETTYRAVENDRA VENKETAS CHETTY
DIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTDDIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTD
Hayley RobinsHayley Robins
Site Manager - Operations and Administration at Jasbe Petroleum Pty Ltd Trading as BP KurmondSite Manager - Operations and Administration at Jasbe Petroleum Pty Ltd Trading as BP Kurmond
Keotshepile KhibaKeotshepile Khiba
HR Consultant at GOG BT Trading Enterprise (Pty) LtdHR Consultant at GOG BT Trading Enterprise (Pty) Ltd
Nicholas NolenNicholas Nolen
Production Worker at Consolidated Linen ServiceProduction Worker at Consolidated Linen Service
Amanda LawsAmanda Laws
Barista at Zarraffa's CoffeeBarista at Zarraffa's Coffee