Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samukelsiwe Fortunate Nkosi

Academic Consultant
Durban

Summary

Samukelisiwe always believes that her hands-on experience coupled with the growing knowledge she gained during her studies and during field work prepared her to be able to make a solid contribution in any Financial and Management related field. With a solid foundation in Management, Samukelisiwe is always prepared to put her knowledge and abilities to deliver the best results in everything that she does, while gaining immeasurable experience and skills to advance in her career pursuit. Samukelisiwe is a self-motivated, goal orientated, driven and an individual who believes in lifting and empowering others through the knowledge she has acquired, and experiences gained overtime.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Academic Consultant

Mancosa
Durban
07.2022 - Current
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Assisted students in selecting courses to align with interests and abilities.
  • Consulted with candidates on primary research, data collection, bibliographies and model writing assistance.

Student Support Consultant

Mancosa
Durban
07.2021 - 07.2022
  • Conduct thorough investigation of student queries to provide comprehensive feedback and ensure that notes are added to the customer relationship management system.
  • Communicate institutional policies and procedures to students and other relevant stakeholders through regular engagements with students and staff alike.
  • Be aware of updated information as shared by the relevant stakeholders and managers within the Student Services Department.


New Student Enrolment Administrator

Mancosa
Durban
10.2018 - 07.2021
  • Provide administrative/ Secretarial support for the department, division such as answering telephones, assisting students, and resolving and referring a range of administrative problems and inquires.
  • Maintaining good relationship with industry professionals, admission agencies and campus alumni to schedule informational session for students.
  • Provide level of customer service to students.
  • Providing outstanding service as well as assistance to current and prospective students during their academic tenure with the college.

Protea Hotel Sales Representative

CCI
Durban
02.2017 - 09.2018
  • Serves customers by selling products and meeting customer needs
  • Reviewed Sales performance for sales division and generated key reports for weekly, monthly, and quarterly meetings .
  • Accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Worked with customers to understand needs and provide excellent service.

Education

Bachelor of Technology - Management Science

Durban University Of Technology
Durban
02.2019 - 03.2020

National Diploma - Management Science

Durban University of Technology
Durban
02.2013 - 05.2016

Skills

Microsoft Office

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Timeline

Academic Consultant

Mancosa
07.2022 - Current

Student Support Consultant

Mancosa
07.2021 - 07.2022

Bachelor of Technology - Management Science

Durban University Of Technology
02.2019 - 03.2020

New Student Enrolment Administrator

Mancosa
10.2018 - 07.2021

Protea Hotel Sales Representative

CCI
02.2017 - 09.2018

National Diploma - Management Science

Durban University of Technology
02.2013 - 05.2016
Samukelsiwe Fortunate NkosiAcademic Consultant