Samukelisiwe Trudy Khumalo

A proactive and innovative team member with extensive management and prioritization ability. I can multi-task and possess project management skills which aids me to effectively achieve targets within strict deadlines. Energetic, dynamic and have the ability to plan strategically in order to facilitate operational and procedural task. Able to work independently and within a team with a good understanding of service excellence. Results orientated with attention to detail and good communication skills.

• Supervised team of six staff members.
• Recently worked on the project team which aims at aligning clients identification standards and incorporating DHA/OFV verification onto processes/transactions such as Account maintenance, AML completion and Account Origination. Minimizing the need for clients to provide us with IDs.
• Achieved AML completion results from +40% - 80% within five months through effectively helping with Enterprise Portfolio team in the absence of the Manager Support by driving AML completion, and chairing AML check-in sessions twice a week.
• Collaborated with team of nine in the development of the Risk Assessment App which successfully eliminated manual capturing of risk checks and tracking.