SAMUKELISIWE SETHEMBILE MASOKA
Assistant Educator
2014 Lewis Street Sunnydale,ESHOWE
Summary
Information technology professional with proven track record in system maintenance and technical support. Known for high standards and delivering results through effective team collaboration and adaptability. Expertise in network configuration, system diagnostics, and customer service.
Diligent with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Educator Assistant
Little Flower Primary School
01.2016 - Current
- Teaching Coding and Robotics, manage South African School Administration and Management System(SASAMS).
- Managing student records and handling communications to assist with school events and maintaining office effeciency.
- Managing school finances, assist with school - related documentation.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Actively participated in professional development opportunities to stay current with emerging trends in education and improve instructional effectiveness.
Information Technology Technician
Umlalazi Municipality
06.2014 - 12.2015
- Install new software and hardware, secure security code and ensure safe setup of new equipment.
- Assist in creating a structured approach to rolling out new hardware and software including procurement, testing and assessing the needs of user training.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Information Technology Technician (Intern)
Department of Social Development
10.2009 - 10.2010
- Render first line Helpdesk Support (Logging of faults, follow up and closing of faults).
- Facilitate access to Management Information Systems.
- Render desktop support.
- Perform restore backups on sites.
- Monitor performance of network connections, effective and efficient troubleshooting of networks.
- Enforce and monitor adherence to Information and Communication Technology policies.
- Configure, test and install computing and network equipment’s.
Education
Siyamukela KEEP School
01.1998 - 01.2002
Subject Certificate - Computer Practice
Mnambithi FET College
04.2003 -
B Comm. - Management Information Systems
University of Zululand
01.2004 - 01.2007
PGCE - Senior Phase And FET
Stadio
01.2024 - 01.2025
Skills
- Effective interpersonal skills
- Detail-oriented
- Self-motivated logical thinker
- Customer service oriented
- Maintain composure under pressure
- Effective verbal and written communication
- Independent task management
- Engaged in technology and telecommunication trends
References
L.B., Ndabambi, IT Specialists [Department of Social Development], ndabambil@socwel.kzntl.gov.za, (036) 634 6657, 076 908 1885, 083 260 9882
Interests
Information Technology, Reading, Internet Surfing and Socializing
Timeline
PGCE - Senior Phase And FET
Stadio
01.2024 - 01.2025
Educator Assistant
Little Flower Primary School
01.2016 - Current
Information Technology Technician
Umlalazi Municipality
06.2014 - 12.2015
Information Technology Technician (Intern)
Department of Social Development
10.2009 - 10.2010
B Comm. - Management Information Systems
University of Zululand
01.2004 - 01.2007
Subject Certificate - Computer Practice
Mnambithi FET College
04.2003 -
Siyamukela KEEP School
01.1998 - 01.2002
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