Samuel Sibongile Ncoyini
Deputy Director: Library & Information Services
Gonubie
Summary
I have a strong background in academic library services, that include (and not limited to) teaching and learning support, research support, human resources management, information systems management, library management, institutional repositories, web design, collection development, records management, marketing, as well as research and analytical skills, which I believe would contribute to my success in your institution. I have worked in different library environments for over fifteen years. My work experience in the provision of information services, especially in the higher education sector, has afforded me a wonderful opportunity to acquire in-depth knowledge of managing information and human resources.
Overview
26
26
years of professional experience
10067
10067
years of post-secondary education
2
2
Languages
Work History
Deputy Director: Library & Information Services
Walter Sisulu University
11.2019 - Current
- In execution of my duties, I take the overall responsibility for strategic planning, finance and budgets, marketing and communication, library stocks and services and human resource management at Mthatha Campus. This requires me to:
- Strategy development and execution: Provide input in the development of strategic priorities for Library and Information Services. Strategy development for the Mthatha Campus Library. Implement the strategic priorities at a campus level. Internalise an institutional and performance culture that supports the implementation of the WSU mission, vision, values and strategic priorities.
- Policy and procedure development and execution: Provide input for the development of new and to update existing Library and Information Services policies and procedures. Provide input for Library rules and regulations. Ensure consistent implementation of Library Services policies and procedures, rules and regulations at campus level.
- Collection development: Increase/revisit Library collections at campus level, aligned to WSU academic projects. Ongoing review of the collections formula. Acquire more full text on-line resources for the campus. Develop digital resources to support research staff at campus level.
- Marketing and communication: Develop a marketing and communication plan for the campus. Input to Library Services webpage. Conduct ongoing information literacy/user education programmes. Create awareness of new services. Develop and implement survey instruments to assess Library service delivery.
- User education: Manage the orientation of new staff on Library systems and databases. Manage the training of existing Library staff on system upgrades and changes and new systems.
- Resource management – people: Revisit structures for its appropriateness to assist the department in achieving its strategic priorities. Contribute toward recruitment and selection process. Staff development. Promote sound employment relations. Human resource administration.
- Resource management - budget and finance: Staffing and operating budgets. Financial management and procurement. Asset management.
- Safety, health, and environmental management: Ensure health and safety compliance in the section.
- Quality Assurance and Risk Management: Ensure the implementation of the quality assurance standards/ measures to meet both internally set standards and the requirements of external bodies.
- Monitoring, evaluation, and reporting: Develop relevant reports as and when required. Research and implement best practices. Communicate and consult with relevant stakeholders.
Senior Librarian: Information Services
University of Fort Hare
04.2013 - 10.2019
- My duties included but not limited to:
- Strategic Leadership: Assisting the Director with strategic direction and management of UFH Libraries; Providing strategic leadership for service innovation and development for the Information Services at all campus libraries; Provides strategic input to the development of policy, processes and structure and advises on strategic direction and implementation of relevant information policies and procedures as well as user training.
- Operational Management: Managing the operations of the Information Services of all campus libraries; Maintains awareness and involvement in regional, national and international information and training initiatives; adapting and changing to meet the needs of students, faculty and staff; Champions the development and management of the required and anticipated Information Services for all UFH Campuses.
- Information Systems Management: Managing the development and maintenance of the library website. Administrator of the CHELSA Statistics database. Training and development of staff in ICT-related matters. Development of policies and guidelines. Managing the University’s institutional repository on Vital platform. Management of ICT infrastructure.
- Client Services Management: Managing information, training and liaison service in a multi-campus library and off campus delivery system; Manage the creation, development, and delivery of new and innovative user-centred library services.
- Collection Development Management: Managing the evaluation and selection of information resources. Oversee that the Collection Development Policy is effectively applied by the Faculty and Branch Librarians; Monitors the library materials allocations and expenditures of faculties.
- Human Resources Management: Managing the human resources for the Information Services of all campuses; Designs, establishes and maintains an organizational staffing structure to effectively accomplish the LIS Information Services goals and objectives; Participates in the recruitment and employment of staff according to the UFH Employment Equity Plan.
- Financial and Asset Management: Managing the budget, financial resources and assets of the Information Services; Provides financial direction for the Information Services across campuses.
Faculty Librarian
Cape Peninsula University of Technology
11.2011 - 03.2013
- My duties included but not limited to:
- Provide an effective service in a user services environment within the library.
- Coordinating the development of LibGuides.
- Provide a reference and research support service to all users.
- Foster relationships with CPUT community, community organisations and public users.
- Promote healthy co-operation that will enhance the link between the university and its environment.
- Manage a section of the library in such a way as to enable it to provide an effective service within the library.
Head: Special Collections & Multimedia Centre
University of the Western Cape Library
05.2009 - 11.2011
- In execution of my duties, I manage and develop the special collections division, which incorporates Africana, government publications and multimedia collections. I provide a specialised and in-depth information and reference service to all users of the collections, and also maintain in-house viewing facilities. As these collections span the subject ranges of all faculties, my duty is to ensure that the resources and services of special collections are widely promoted so that the division is recognised as a dynamic and effective service for research, teaching and learning. A further dimension of my role was to provide leadership in digitisation of approved materials, to maintain the electronic theses and dissertation repository, and to assist with the development of the institutional repository. This requires me to:
- Ensure that an effective service is delivered throughout operational hours. This includes activities relating to the supervision, training and staff development of senior library assistants and also the recruitment and training of student assistants. Keep the audio-visual equipment in good running order.
- Maintain policies and rules that are designed to balance access and preservation to the collections. Ensure that these are well communicated and understood.
- Collection development and management.
- Provide a quality reference service relative to the needs of the users.
- Liaison with colleagues and academic departments.
- Active participation in the library website team and maintenance and development of the special collections webpage.
- Marketing of the division and its services.
- Develop a digitisation unit for preservation, distribution and promotion of approved resources.
- Maintain and develop the electronic theses and dissertation platform. Participate in tasks associated with the implementation and development of the UWC institutional repository.
- Perform any other duties as determined by the library director, deputy or other management team members.
Senior Library Assistant
University of Cape Town Libraries
01.2007 - 04.2009
Senior Librarian
Western Cape College of Nursing
01.2005 - 12.2006
Librarian
Rosebank College (Cape Town Campus)
07.2004 - 12.2004
Library Assistant
University of the Western Cape Library
02.2004 - 07.2004
Library Assistant
University of the Western Cape Library
01.1999 - 01.2002
Education
PhD - Information Systems
University of Fort Hare
MCom - Information Systems
University of Fort Hare
BCom Honours - Information Systems
University of Fort Hare
PG Dipl - Archives & Records Management
University of South Africa
MBibl - Library & Information Science
University of The Western Cape
BBibl - Library & Information Science
University of The Western Cape
Skills
Strategic decision making
Effective team management
Process improvement management
Digital strategy development
Problem solving
Business intelligence
Effective communication
Report writing
Organizational development
Budget planning
Effective project coordination
Organizational strategy development
Personal Information
- Citizenship: South African
- Date of Birth: 06/18/77
- Gender: Male
- Driving License: Code C1
- Marital Status: Married
Last School Attended
Nozuko Senior Secondary School, 1996, Sen. Certificate
Professional Affiliation
Library and Information Association of South Africa (LIASA), Registered member
Short Courses
- Digital Transformation and Competency Training, University of Johannesburg, 09/24 - 11/24
- 4IR in Digital Libraries and Information Services, Holistic Business Connection, 29/05/23 - 02/06/24
- Business Intelligence Analyst, IBM Africa Skills Academy, 11/06/17 - 11/10/17
- Big Data Developer, IBM Africa Skills Academy, 01/16/17 - 01/20/17
- Application Security Analyst, IBM Africa Skills Academy, 08/15/16 - 08/19/16
- Web Design, University of Cape Town, 11/10/08 - 11/12/08
- Web Publishing Starter, University of Cape Town, 10/20/08 - 10/22/08
- Intro to Project Management, University of Cape Town, 08/26/08 - 10/22/08
- Research Academy, Carnegie Corporation of New York, 09/17/07 - 09/28/07
- Career Development, University of Cape Town, 05/29/07
- Customer Care, University of Cape Town, 03/01/07 - 03/02/07
- Supervision, Cape Administrative Academy, 06/05/06 - 06/09/06
Additional Information
Dr Tiyani Mabunda
Senior Director: Library & Information Services
Walter Sisulu University
Tel: (043) 703-8550
tmabunda@wsu.ac.za
Dr Connie Bitso
Director: UFH Libraries
University of Fort Hare
Tel: (040) 602-2542
cbitso@ufh.ac.za
Mr Yunus Omar
Senior Librarian
Cape Peninsula University of Technology
Tel: (021) 959-8405
omary@cput.ac.za
Publications
- Factors that influence knowledge management systems to improve knowledge transfer in local government: A case study of Buffalo City Metropolitan Municipality, Eastern Cape, South Africa., Samuel Ncoyini, L. Cilliers, SA Journal of Human Resource Management, 18, 1, 2020
- An evaluation of knowledge sharing in South African local government., Samuel Ncoyini, L. Cilliers, CONF-IRM 2016 Proceedings, 64, http://aisel.aisnet.org/confirm2016/64, 2016
- Critical success factors to improve knowledge sharing in South African local government., Samuel Ncoyini, L. Cilliers, 28th SAIMS Conference: Managing in Resource Restricted Times: Make Every Day Matter, A. Strasheim, N. Alewyn, E. Koekemoer, 573-585, Pretoria, University of Pretoria, 2016
Timeline
Deputy Director: Library & Information Services
Walter Sisulu University
11.2019 - Current
Senior Librarian: Information Services
University of Fort Hare
04.2013 - 10.2019
Faculty Librarian
Cape Peninsula University of Technology
11.2011 - 03.2013
Head: Special Collections & Multimedia Centre
University of the Western Cape Library
05.2009 - 11.2011
Senior Library Assistant
University of Cape Town Libraries
01.2007 - 04.2009
Senior Librarian
Western Cape College of Nursing
01.2005 - 12.2006
Librarian
Rosebank College (Cape Town Campus)
07.2004 - 12.2004
Library Assistant
University of the Western Cape Library
02.2004 - 07.2004
Library Assistant
University of the Western Cape Library
01.1999 - 01.2002
PG Dipl - Archives & Records Management
University of South Africa
PhD - Information Systems
University of Fort Hare
MCom - Information Systems
University of Fort Hare
BCom Honours - Information Systems
University of Fort Hare
MBibl - Library & Information Science
University of The Western Cape
BBibl - Library & Information Science
University of The Western Cape
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