SAMUEL RALEBAKENG SEEKOEI
Administration
BULTFONTEIN
Summary
I worked as a Teller and a Branch Manager at South African Post Office at Bultfontein Branch for more than 10 years. I worked as a Warehouse Supervisor at Hertzogville Hinterland for a year.I worked as a Petrol Attendant for a year at Bultfontein Hinterland. I did Short Course studies through IQ Academy, studying Business Management and Supply Chain Management and obtained a N4 Certificate in Human Resources Management in Hillside View College.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
6
6
Languages
Work History
FUEL ATTENDANT
BULTFONTEIN HINTERLAND
01.2024 - 12.2024
- Enhanced customer satisfaction by providing efficient and courteous fueling services.
- Assisted in inventory management, keeping track of fuel levels and reporting supply needs promptly.
- Contributed to increased sales by informing customers about available products and promotions.
- Educated customers on proper refueling procedures to prevent accidents or damage to vehicles and equipment.
- Developed strong relationships with regular customers, fostering loyalty through personalized service experiences.
- Maintained cleanliness of the fuel station, ensuring a welcoming atmosphere for patrons.
- Managed long lines efficiently by directing traffic flow and maintaining clear communication with patrons waiting for service.
- Monitored the premises for security purposes, reporting suspicious activities or potential hazards as needed.
WAREHOUSE SUPERVISOR
HERTZOGVILLE HINTERLAND
02.2023 - 12.2023
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Operated warehouse material handling equipment correctly to move loads.
- Used warehouse management software to reconcile daily inventory.
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised shipping and handling operations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Determined staffing needs, developing schedules to staff all shifts.
- Resolved conflicts between team members and addressed complaints or grievances.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Met or exceeded production goals and objectives by following strict procedures.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
BULTFONTEIN BRANCH MANAGER
SA POST OFFICE
10.2018 - 10.2020
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Consulted customers to boost product sales and services.
TELLER
SA POST OFFICE
06.2006 - 10.2018
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained accurate records of customer transactions in line with bank procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Educated customers on use of banking website and mobile apps.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Monitored and reported suspicious activity in line with bank security policies.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
Education
Grade 12 - SESOTHO, ENGLISH, AFRIKAANS, BIOLOGY, HISTORY, GEOGRAPHY
LEKHULONG SECONDARY SCHOOL
Bloemfontein 01.1998 - 05.1998
N4 HUMAN RESOURCES - Human Resources Management
HILLSIDEVIEW COLLEGE
Bloemfontein 01.2000 - 05.2000
BUSINESS MANAGEMENT -
IQ ACADEMY
04.2017 - 05.2018
SUPPLY CHAIN MANAGEMENT - undefined
IQ ACADEMY
04.2022 - 05.2023
Skills
Inventory maintenance
Customer service and assistance
Operating cash register
Cash register balancing
Stocking
Inventory management
Till counting
Safety awareness
Cleaning procedures
Tire pressure and fluid checks
Staff Management
Cost reduction
Order pulling
Quality control
Shipping and receiving
Stock counts
Warehouse safety
OSHA regulations
Operations management
Warehouse Logistics
Policy and procedure adherence
Proficient in Software
Production planning
Documentation
Distribution and warehousing
Staff supervision
High School Qualifications
LEKHULONG SECONDARY SCHOOL, GRADE 12, 01/01/98 - 12/31/98, SESOTHO, ENGLISH, AFRIKAANS, BIOLOGY, HISTORY, GEOGRAPHY
Attached Documents
- IDENTITY DOCUMENT
- SENIOR CERTIFICATE
- CONFIRMATION OF IDENTITY DOCUMENT NUMBER AND NAMES
- ALTERATION OF FORENAMES
- N4 HUMAN RESOURCES
- BUSINESS MANAGEMENT
- SUPPLY CHAIN MANAGEMENT
- PERSONAL MASTERY COURSE (CUSTOMER SERVICE)
- MARRIAGE CERTIFICATE
- DRIVERS LICENCE
Drivers Licence
CODE 8
Disclaimer
I SAMUEL SEEKOEI DECLARE THAT ALL INFORMATION PROVIDED IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE. I UNDERSTAND THAT ANY FALSE INFORMATION WILL LEAD TO MY APPLICATION BEING UNSUCCESSFUL.
Personal Information
- ID Number: 8103135576084
- Date of Birth: 03/13/81
- Gender: MALE
- Nationality: SOUTH AFRICAN
- Marital Status: MARRIED
Timeline
FUEL ATTENDANT
BULTFONTEIN HINTERLAND
01.2024 - 12.2024
WAREHOUSE SUPERVISOR
HERTZOGVILLE HINTERLAND
02.2023 - 12.2023
SUPPLY CHAIN MANAGEMENT - undefined
IQ ACADEMY
04.2022 - 05.2023
BULTFONTEIN BRANCH MANAGER
SA POST OFFICE
10.2018 - 10.2020
BUSINESS MANAGEMENT -
IQ ACADEMY
04.2017 - 05.2018
TELLER
SA POST OFFICE
06.2006 - 10.2018
N4 HUMAN RESOURCES - Human Resources Management
HILLSIDEVIEW COLLEGE
01.2000 - 05.2000
Grade 12 - SESOTHO, ENGLISH, AFRIKAANS, BIOLOGY, HISTORY, GEOGRAPHY
LEKHULONG SECONDARY SCHOOL
01.1998 - 05.1998