SAMUEL RALEBAKENG SEEKOEI
Administration
BULTFONTEIN
Summary
I worked as a Teller and a Branch Manager at South African Post Office at Bultfontein Branch for more than 10 years. I worked as a Warehouse Supervisor at Hertzogville Hinterland for a year.I worked as a Petrol Attendant for a year at Bultfontein Hinterland. I did Short Course studies through IQ Academy, studying Business Management and Supply Chain Management and obtained a N4 Certificate in Human Resources Management in Hillside View College.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
6
6
Languages
Work History
FUEL ATTENDANT
BULTFONTEIN HINTERLAND
01.2024 - 12.2024
- Enhanced customer satisfaction by providing efficient and courteous fueling services.
- Assisted in inventory management, keeping track of fuel levels and reporting supply needs promptly.
- Contributed to increased sales by informing customers about available products and promotions.
- Educated customers on proper refueling procedures to prevent accidents or damage to vehicles and equipment.
- Developed strong relationships with regular customers, fostering loyalty through personalized service experiences.
- Maintained cleanliness of the fuel station, ensuring a welcoming atmosphere for patrons.
- Managed long lines efficiently by directing traffic flow and maintaining clear communication with patrons waiting for service.
- Monitored the premises for security purposes, reporting suspicious activities or potential hazards as needed.
WAREHOUSE SUPERVISOR
HERTZOGVILLE HINTERLAND
02.2023 - 12.2023
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Operated warehouse material handling equipment correctly to move loads.
- Used warehouse management software to reconcile daily inventory.
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised shipping and handling operations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Determined staffing needs, developing schedules to staff all shifts.
- Resolved conflicts between team members and addressed complaints or grievances.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Met or exceeded production goals and objectives by following strict procedures.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
BULTFONTEIN BRANCH MANAGER
SA POST OFFICE
10.2018 - 10.2020
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Consulted customers to boost product sales and services.
TELLER
SA POST OFFICE
06.2006 - 10.2018
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained accurate records of customer transactions in line with bank procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Educated customers on use of banking website and mobile apps.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Monitored and reported suspicious activity in line with bank security policies.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
Education
Grade 12 - SESOTHO, ENGLISH, AFRIKAANS, BIOLOGY, HISTORY, GEOGRAPHY
LEKHULONG SECONDARY SCHOOL
Bloemfontein 01.1998 - 05.1998
N4 HUMAN RESOURCES - Human Resources Management
HILLSIDEVIEW COLLEGE
Bloemfontein 01.2000 - 05.2000
BUSINESS MANAGEMENT -
IQ ACADEMY
04.2017 - 05.2018
SUPPLY CHAIN MANAGEMENT - undefined
IQ ACADEMY
04.2022 - 05.2023
Skills
Inventory maintenance
High School Qualifications
LEKHULONG SECONDARY SCHOOL, GRADE 12, 01/01/98 - 12/31/98, SESOTHO, ENGLISH, AFRIKAANS, BIOLOGY, HISTORY, GEOGRAPHY
Attached Documents
- IDENTITY DOCUMENT
- SENIOR CERTIFICATE
- CONFIRMATION OF IDENTITY DOCUMENT NUMBER AND NAMES
- ALTERATION OF FORENAMES
- N4 HUMAN RESOURCES
- BUSINESS MANAGEMENT
- SUPPLY CHAIN MANAGEMENT
- PERSONAL MASTERY COURSE (CUSTOMER SERVICE)
- MARRIAGE CERTIFICATE
- DRIVERS LICENCE
Drivers Licence
CODE 8
Disclaimer
I SAMUEL SEEKOEI DECLARE THAT ALL INFORMATION PROVIDED IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE. I UNDERSTAND THAT ANY FALSE INFORMATION WILL LEAD TO MY APPLICATION BEING UNSUCCESSFUL.
Personal Information
- ID Number: 8103135576084
- Date of Birth: 03/13/81
- Gender: MALE
- Nationality: SOUTH AFRICAN
- Marital Status: MARRIED
Timeline
FUEL ATTENDANT
BULTFONTEIN HINTERLAND
01.2024 - 12.2024
WAREHOUSE SUPERVISOR
HERTZOGVILLE HINTERLAND
02.2023 - 12.2023
SUPPLY CHAIN MANAGEMENT - undefined
IQ ACADEMY
04.2022 - 05.2023
BULTFONTEIN BRANCH MANAGER
SA POST OFFICE
10.2018 - 10.2020
BUSINESS MANAGEMENT -
IQ ACADEMY
04.2017 - 05.2018
TELLER
SA POST OFFICE
06.2006 - 10.2018
N4 HUMAN RESOURCES - Human Resources Management
HILLSIDEVIEW COLLEGE
01.2000 - 05.2000
Grade 12 - SESOTHO, ENGLISH, AFRIKAANS, BIOLOGY, HISTORY, GEOGRAPHY
LEKHULONG SECONDARY SCHOOL
01.1998 - 05.1998
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