Samuel Lejone Mokone

Oversee the preparation of the budget and forecasting.

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.

• Developed and executed successful business plans that resulted in improved market share and profitability within the region.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Boosted brand growth by devising strategic network and marketing tactics.

• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.