MARPLESS COMMUNICATION TECHNOLOGIES / NOW DIMENSIONDATA
01.2008 - 02.2025
Responsibilities include: Setting up hardware and installing and configure software and drivers
Maintaining and repairing technological equipment (e.g
Routers) or peripheral devices
Troubleshooting different computer issues
Provide technical support to end-users within Home Affairs
Create, initiate and develop desktop computing environment in an organization
Determine, identify and troubleshoot technical problems relating to software and hardware
Execute tests and debug programs
Maintain and manage workstations, servers, printers and scanners and other related equipment
Ensure quality hardware and software support for end-users
Interconnect workstations, terminals and existing data networks
Use client management tools effectively to maintain workstations and servers
Add and remove users in NIIS System as required by the Department of Home Affairs
Assign roles in the system for new and promoted employees
This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance
I also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required
REFERENCE: MARPLESS COMMUNICATION TECHNOLOGIES/NOW WITH DIMENSIONDATA
MATARA PRIMARY SCHOOL, 1982 to 1988, MASVINGO CHRISTIAN HIGH SCHOOL, 1989 to 1992, Cambridge O'level, English, Agriculture, Shona, Mathematics, Science, Agriculture, Typing, 1999, Certificates in Computer literacy, 2007, Participated in A+ and N+ in House Training, 2020, Enrolled for CompTIA A+ and CompTIA Network+ Certification
Timeline
No Degree - CompTIA A+
CollegeSA
04.2020 - Current
Computer Technician
MARPLESS COMMUNICATION TECHNOLOGIES / NOW DIMENSIONDATA
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