Summary
Overview
Work History
Education
Skills
Certification
References
Subjects Passed
Timeline
Generic
Samuel Mashiri

Samuel Mashiri

IT Technician
Centurion

Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert hardware and software user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

Overview

17
17
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Computer Technician

Marpless Communication Technologies
01.2008 - 03.2020
  • Setting up hardware and installing and configure software and drivers.
  • Maintaining and repairing technological equipment (e.g. routers) or peripheral devices.
  • Troubleshooting different computer issues.
  • Provide technical support to end-users within Home Affairs.
  • Create, initiate and develop desktop computing environment in an organization.
  • Determine, identify and troubleshoot technical problems relating to software and hardware.
  • Execute tests and debug programs.
  • Maintain and manage workstations, servers, printers and scanners and other related equipment.
  • Ensure quality hardware and software support for end-users.
  • Interconnect workstations, terminals and existing data networks.
  • Use client management tools effectively to maintain workstations and servers.
  • Add and remove users in NIIS System as required by the Department of Home Affairs.
  • Assign roles in the system for new and promoted employees.
  • Installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance.
  • Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.

Computer Technician

Dimensiondata
Centurion
02.2018 - 2025
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.

Globeflight
01.2003 - 01.2006
  • Delivery and collect Parcels
  • Data capturing of POD
  • Supervising courier drivers

Education

Secondary Education -

Masvingo Christian High School
01.1992

Primary Education - undefined

Matara Primary School
01.1988

Skills

System upgrades

Software installation

Customer service

Hardware configuration

Hardware installation

Hardware and software installation

Hardware repair

Problem replication

Software applications

System diagnostics

Network administration

Disaster recovery

Peripheral repair

Email account set up

Work integrity

Telephone etiquette

Certification

1999 - I obtained certificates in Computer literacy in 1999

References

Riaan, Liebenberg, Senior Project Manager, Riaan.liebenberg@dimensiondata.com, +27 12 657 0191, +27 11 575 6523, +82 443 9265, Marpless Communication Technologies / Now with DimensionData, Fax: +27 12 657 0560/1

Subjects Passed

  • English
  • Agriculture
  • Shona
  • Mathematics
  • Science

Timeline

Computer Technician

Dimensiondata
02.2018 - 2025

Computer Technician

Marpless Communication Technologies
01.2008 - 03.2020

Globeflight
01.2003 - 01.2006

Primary Education - undefined

Matara Primary School

Secondary Education -

Masvingo Christian High School

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Samuel MashiriIT Technician