Summary
Overview
Work History
Education
Skills
Timeline
Samuel Maitse Moloi

Samuel Maitse Moloi

Logistics/Operator
Balfour

Summary

Professional vehicle operator with strong commitment to safety, efficiency, and punctuality. Skilled in vehicle maintenance, route planning, and adhering to transportation regulations. Team player who adapts to changing needs and ensures reliable performance. Proven ability to achieve results and support team goals through effective communication and problem-solving skills.

Knowledgeable Fleet Controller with solid background in managing fleet operations. Demonstrated ability to optimize vehicle utilization and streamline logistics processes. Proven track record of implementing effective maintenance schedules and ensuring regulatory compliance.

Fleet management professional, prepared to bring extensive logistics coordination and operational efficiency to new role. Consistently recognized for reliable team collaboration and achieving operational goals. Known for strong problem-solving skills and adaptability in dynamic environments.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

10
10
years of professional experience
1
1
Language

Work History

Utility Vehicle Operator

Sibanye-Stillwater Mine
08.2022 - 03.2024
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Consistently exceeded expectations for professionalism during routine evaluations from both employers and passengers.
  • Ensured passenger comfort by maintaining clean and well-organized vehicles at all times.
  • Navigated diverse road conditions with skill, ensuring the safe transport of passengers in various weather situations.

Fleet Controller

Barloworld Logistics
03.2017 - 03.2022
  • Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
  • Managed daily fleet operations to guarantee optimal utilization of resources and minimize downtime.
  • Reduced fuel consumption for cost savings with regular vehicle maintenance and driver training programs.
  • Improved fleet efficiency by implementing strategic route planning and scheduling systems.
  • Enhanced on-time delivery rates by closely monitoring fleet performance and addressing issues promptly.
  • Conducted analysis of fleet operations and profitability to make recommendations for continuous improvement.
  • Streamlined communication between drivers and dispatchers, ensuring timely updates on job statuses and potential delays.
  • Implemented GPS tracking systems to monitor real-time vehicle locations for improved resource allocation and customer service.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.

Night Shift Controller

LCS Logistics (Pty)Ltd.
02.2014 - 03.2017
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed feedback system for customers to share their service experience, leading to actionable improvements.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.

Education

Certificate - New Venture Creation: Level 4

Gert Sibande District Collage, Standerton, South Africa
04.2001 -

Natonal Diploma - Logistics Management

Vaal University of Technology, Vanderbijlpark, South Africa
04.2001 -

High School Diploma -

Setsheng Secondary School, Balfour, South Africa
04.2001 -

Skills

Logbook maintenance

Timeline

Utility Vehicle Operator - Sibanye-Stillwater Mine
08.2022 - 03.2024
Fleet Controller - Barloworld Logistics
03.2017 - 03.2022
Night Shift Controller - LCS Logistics (Pty)Ltd.
02.2014 - 03.2017
Gert Sibande District Collage - Certificate, New Venture Creation: Level 4
04.2001 -
Vaal University of Technology - Natonal Diploma, Logistics Management
04.2001 -
Setsheng Secondary School - High School Diploma,
04.2001 -

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Samuel Maitse MoloiLogistics/Operator