Samuel Dachs

Customer Insights & Analytics

• Applied advanced NLP techniques to extract actionable insights from customer interaction data, including clustering algorithms for customer segmentation and sentiment analysis to understand customer experience patterns
• Performed comprehensive text preprocessing and data cleaning to ensure high-quality inputs for machine learning models and analytical processes

AI Strategy & Implementation

• Researched and evaluated Large Language Model (LLM) integration opportunities to drive business value across various departments and use cases
• Developed and presented business cases demonstrating quantifiable value and ROI from AI/ML initiatives to stakeholders and leadership teams

Product Development & Prototyping

• Designed and built proof-of-concept solutions for diverse business requirements, translating technical capabilities into practical applications ranging from text-to-speech systems to intelligent chatbots that gather and interpret customer needs for automated sales enablement
• Created end-to-end text extraction and manipulation pipelines to transform unstructured data into business-relevant insights, leveraging OCR technology and multi-modal LLMs to significantly improve extraction accuracy across diverse data formats

Business Intelligence & Reporting

• Helped develop interactive reporting dashboards to visualize customer insights and model performance metrics for non-technical stakeholders
• Produced comprehensive analytical reports quantifying business impact and identifying optimization opportunities from NLP implementations

Technical Expertise

• Collaborated cross-functionally to identify high-impact use cases for text analytics and AI-driven solutions

Designed and modeled novel inductor architectures for high-frequency amplifier applications, optimizing electromagnetic performance and circuit integration requirements