SAMMY BUKASA
Waiter
Cape Town
Summary
Positive and friendly individual with strong commitment to providing exceptional customer service. Possesses keen understanding of food safety and sanitation practices, combined with excellent communication and multitasking abilities. Dedicated to creating memorable dining experiences that leave guests satisfied and eager to return.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Restaurant Waiter
Life Grand Cafe
02.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Runnner
Beluga Asian Infusion Restaurant
05.2023 - 01.2024
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Greeted customers and provided outstanding customer service.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Assisted in training new food runners, improving team efficiency and service quality.
Education
No Degree - Diploma Multimedia Applications
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 - 01.2022
No Degree - Information And Communication Technology
Cape Peninsula University Of Technology
Cape Town, South Africa 04.2001 -
Skills
Wine pairing
Timeline
Restaurant Waiter
Life Grand Cafe
02.2024 - Current
Runnner
Beluga Asian Infusion Restaurant
05.2023 - 01.2024
No Degree - Diploma Multimedia Applications
Cape Peninsula University of Technology
04.2001 - 01.2022
No Degree - Information And Communication Technology
Cape Peninsula University Of Technology
04.2001 -