Sammae Gladys Moikangoa
Sales Advisor
Bloemfontein
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and minimizing stock loss at Clicks. Skilled in problem-solving and excellent communication, adept at teamwork and collaboration. Demonstrated ability to exceed targets and streamline operations, ensuring a 20% reduction in stock discrepancies. Specializes in leveraging excellent customer service skills to achieve results.
Overview
12
12
years of professional experience
Work History
Sales Advisor
THE BODY SHOP
12.2019 - Current
. By providing excellent customer service, sharing the knowledge about the product they need
. Marchandizing
. Managing stock loss by always being visible and stock monitoring
. Making sure target are met
. Housekeeping
. Receive stock and unpacking
. Relieving manager
Shop Assistant
Clicks 1911
12.2018 - 12.2019
. Customer service helping with the customer needs
. Shelving stock and maintenance by planning and arranging the stock
. Training new shop assistant
. Making sure that we minimize stock loss by checking expired stock
. Receiving DC and unpacking new stock
Return Clerk
Makro
09.2012 - 10.2015
. Helping customers by sending their products to the supplier
. Refunding customer if the product iy can not be fixed
. Working with the supplier regarding customer product
Education
Grade 12 -
Headstart High School
Bloemfontein Skills
Problem-Solving
Timeline
Sales Advisor
THE BODY SHOP
12.2019 - Current
Shop Assistant
Clicks 1911
12.2018 - 12.2019
Return Clerk
Makro
09.2012 - 10.2015
Grade 12 -
Headstart High School
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