Sameera Biseswar

Work History

Team Leader Central Business Service

Deloitte and Touché

11.2013 - Current

Client Risk Management Procedures, Assisting with all relevant Client Risk Management Procedures for new assignments on Phoenix, including: Operational Effectiveness, Completing Client Acceptance and Engagement Acceptance procedures, Obtaining client details, eg addresses and VAT numbers, Logging conflict checks on CRM system, Logging an opportunity on CRM system, Completing of the HLCC, EA and ITAS forms for each opportunity, Ensuring all the relevant documents and emails are loaded before closing the case, Obtaining LCSP/RP approval, Perform Client acceptance and client continuance for clients in our team, Assist with training on CRM system for new recruits and log calls for access to license, Assist all Directors with maintain a high level of EA/CA approvals, Assist team with DESC search and logging assignments on DESC, Assist the team with the Internal and External review process, Adding in contract on Vault, Assist Tax team with Business Relations Management, Assist with Jupiter, Assist with Docusign, Working Capital Management, Assisting teams to open new codes, Assisting business to rectify opportunities with no opportunity numbers, Assisting EMO with invoicing and opening of codes/staffing, Administrative Support, Assist with travel arrangement for Director and team, including visa’s, Assist Director with expenses logged on SAP concur, Assist Tax with the Impact Day Initiative

Personal Assistant and Sales Assistant to Brand Alliance and Sony Mobile

Smollan Group SA (Pty) Ltd

05.2012 - 10.2013

Diary management, Travel and accommodation bookings for Managers and staff, Ordering stationery, Processing Purchase orders, Processing Invoices, Assisting in processing Sales consultants call cycles, Ensuring all reports for call cycles are sent to customers, Ensuring all the consultants have processed sales reports, Update, edit and consolidate all reports from different regions to send to client, Updating asset register monthly, Ordering and processing of Capex as per Smollan policies, Ordering and processing of all cell phone, 3g cards, credit cards, new fuel cards, Updating expense reports for management, Ensuring all fleet exception reports are up to date, Liaise with cell admin and fleet re any issues with fuel or cell accounts over utilized, Maintenance of all contracts, Maintenance of all incoming income and budgets, Entering leave on system, Assist in all HR Reports to Management, Assist in HR contract to employees, Assist in recruitment process of consultants (EXTENSIVE), Purchase of all goods/ lunches for staff or customers credit card (Limit R3000), Coordinating all events for customers and staff functions, Planning all training for clients, Updating credit cards statements and petrol card statements for Managers, Planning lunches for meetings with Directors and Managers, Updating debtors, Customer liaison, Typing all documents, Managing all staff re: reminders and or admin, Taking of minutes in all staff- and general meetings, Receiving and sending documents via Courier, General office management, Arrange all personal matters for Managers.

Personal Assistant to two Business Managers

Smollan Group SA (Pty) Ltd

09.2011 - 04.2012

Diary management, Travel and accommodation bookings for Managers and staff, Ordering stationery, Processing Purchase orders, Processing Invoices, Maintenance of all contracts, Maintenance of all incoming income and budgets, Entering leave on system, Purchase of all goods/ lunches for staff or customers credit card (Limit R3000), Coordinating all events for customers and staff functions, Planning all training for clients, Updating credit cards statements and petrol card statements for Managers, Planning lunches for meetings with Directors and Managers, Updating debtors, Customer liaison, Typing all documents, Managing all staff re: reminders and or admin, Taking of minutes in all staff- and general meetings, Receiving and sending documents via Courier, General office management, Arrange all personal matters for Managers.

Personal Assistant

Hulley & Associates Inc

01.2010 - 09.2011

Diary management of Michael Hulley, Petty cash R1500, Travel and accommodation for Michael Hulley, Ordering stationery, Taking of minutes in all staff- and general meetings, Control of staff groceries, Arrange lunches for clients, Typing legal and various documents for Lawyers, Receiving of highly corporate guests from Parliament and various organizations, Reception, Receiving and sending documents via Courier, General office management.

Operations Assistant

AGIP LUBRICANTS

10.2005 - 01.2008

Liaise with the Engen Blending Plant personnel in order to facilitate the collection of the documentation by Operations to process company’s stock records and accounting to support the reconciliation and approval of payments of suppliers (blending sheets, delivery notes for goods received, stock transfer advices, conversions and decanting), Liaise with the Blending Plant in order to facilitate the monitoring of the status of completion of blending orders, Prepare monthly summary on blending sheets received and collected from the Blending Plant personnel, finished goods and raw materials received at the blending plant for AGIP, Verify that all goods received, produced is supported by relevant documentation in original, duly signed by the relevant authorized persons and so compliant with accounting practices, Assist with stock counts and ESA Blend Plant and FATS Warehouse, Update blend order requirements daily and forward to relevant departments, Update base oil usage from the Blend Plant, Plan and buy raw material for the Blend Plant and other Blending facilities, Process Company’s stock record through Syspro as per company procedures by inputting blend sheets, GRN’s, purchase orders, etc., Organize transport for finished products to be moved from ESA to FATS Warehouse and other National depots, Arrange tankers to load bulk base oil, Co-ordination of all planned trucks for the Durban area, Ensure permits for drivers are arranged, Replenishing warehouses in Johannesburg, Cape Town, Port Elizabeth and Durban, Arrange accommodation and flights for staff coming to Durban, General admin duties.

Customer Service Assistant

AGIP LUBRICANTS

12.2003 - 10.2005

Initiate the Customer Credit Approval process and ensure that credit approval is obtained for all customers, distributors, and marketers as per company procedures and ensure that customers files are duly prepared and maintained, Submit credit applications to First National bank and Credit Guarantee for credit risk check and insurance purposes, Ensure that orders received are executed (invoiced and delivered) promptly and prices are processed as per authorized discounts issued by the Managing Director from time to time on the SYSPRO system, Prepare backorder and suspense reports according to agreed timing during the day and liaise with Administration and Operations for the release of suspense and back orders, Keep customers, marketers and distributors informed of the order status at all times, Monitor stock levels at the commercial warehouses and prepare weekly re-assortment in terms of safety stock, re-order levels, minimum stock levels, Initiate the credit note procedure, duly filing credit note requests and following up with Administration on their completion and allocation to relevant customer accounts, Ensure payments received from customers are allocated to the relevant customer account and liaise with customers and marketers for queries on payments before handover to Admin for forced collections, Prepare daily sales reports and monthly sales reports to Sales Coordinator, Inform Sales Coordinator of any complaints received from customers, Perform various duties assigned by Management.

Personal Assistant to Managing Director

AGIP LUBRICANTS

10.2002 - 12.2003

Diary management, Travel and accommodation for Director and staff (international and national level), Import and Export Management (international and national level), Order stationery, Taking of minutes in all staff meetings, Control staff groceries, Organize staff functions, meetings and year end functions including gifts for staff and valued customers, Type legal and various documents for Director, Screen Director's telephone calls, Liaise with various people on a national and international level, Respond to various emails on Director's behalf, Control Director's medical aid, company expenses and petrol, Filing, work on several statistics relating various departments in the company, PowerPoint presentations for sales and accounting meetings, Helped with the organizing of various car shows at Kyalami and Zwartkopf for AGIP, Helped in the planning of year end and any functions for the company, Assist Marketing Assistant with various issues and general duties.

Office Assistant

X-PLOR TELECOMS

06.2001 - 09.2002

Reception, screen Director's calls, Debtors and Creditors control on Brilliant Accounting, Petty cash management, Purchase order and delivery management, Payment of salaries via CAT3 system Standard Bank, Office management, Organized staff functions and year end functions, National and international travel arrangements and accommodation, Filing, order stationery, Grocery management, Type documents for Managing Director, Plan year end functions and any parties, General office management.

Receptionist

ANDRE GENFOOD

08.2000 - 05.2001

Reception, Screen calls for Managing Director, Meeting clients, Order stationery, Export and import management, Type documents for Director, Organize slide presentations for Board of Director meetings, General office duties.

Personal Assistant to Managing Directors (2)

LA LIONNE TEXTILES

08.1997 - 01.2000

Reception, Screen incoming calls for Directors, Client liaison on a national and international level, Debtors and Creditors control, Petty cash control, Invoicing on Pastel Accounting, Wages on Pastel, Wage payment manually and then changed to Standard Banks CATS 3 System, Maintained clock cards for Factory staff, Maintained temperature control for factory, Liaise with customers regarding purchase of wool, Liaise with transport company regarding delivery scales and accounts, Diary management for Directors, Travel and accommodation arrangements for Directors and staff (national and international), Organize daily breakfast and lunch for Directors.

Secretary

MULTI BUSINESS BROKERS

02.1993 - 09.1997

Reception, Screen incoming calls for Directors, Client liaison on a national and international level, Debtors and Creditors control, Petty cash control, Invoicing, Wages, Maintained clock cards for Factory staff, Maintained temperature control for factory, Liaise with customers regarding purchase of wool, Liaise with transport company regarding delivery scales and accounts, Diary management for Manager, Travel and accommodation arrangements.

Overview

Work History

Team Leader Central Business Service

Personal Assistant and Sales Assistant to Brand Alliance and Sony Mobile

Personal Assistant to two Business Managers

Personal Assistant

Operations Assistant

Customer Service Assistant

Personal Assistant to Managing Director

Office Assistant

Receptionist

Personal Assistant to Managing Directors (2)

Secretary

Education

National Certificate: Early Childhood Development NQF Level 4 -

Certificate: Business Computing - undefined

Certificate: General Psychology - undefined

Matric with Exemption - undefined

Skills

Driverlicensecode

Personal Information

References

Timeline

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