Samantha Naismith
Veterinary Nurse / Sales Representative
Johannesburg ,Gauteng
Summary
Seasoned Sales Representative with over 5 years of success in business-to-business and business-to-consumer sales within the veterinary industry. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Kind and attentive veterinary nurse with over 5 years of experience helping pet owners care for beloved animals. Seeking to leverage my skills to contribute to high quality animal care
Overview
7
7
years of post-secondary education
14
14
years of professional experience
Work History
Veterinary Nurse
Doggypaddle Animal Hydrotherapy Centre
Johannesburg , Gauteng
06.2020 - Current
Sales Representative
Afrivet Business Management Pty Ltd
Johannesburg , Gauteng
03.2018 - 03.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Fostered close-nit partnerships with customers to uncover and meet specific goals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
Veterinary Nurse and Client Liaison
Honeydew animal clinic
Johannesburg , Gauteng
03.2016 - 03.2018
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Answered owners' animal health questions and educated on healthy animal care practices.
- Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
- Cared for animals pre-surgery, including administering anesthetics.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Trained and mentored other LVT staff.
- Processed financial transactions for clients.
Business Development Officer
Royal Canin SA
Johannesburg , Gauteng
07.2011 - 03.2016
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Evaluated current service needs and product satisfaction levels with established customers.
- Participated in industry organization and trade shows to gather competitive and industry intelligence.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Veterinary Nurse
Honeydew Animal Clinic
Johannesburg , Gauteng
01.2008 - 07.2011
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
- Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
- Answered owners' animal health questions and educated on healthy animal care practices.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Cared for animals pre-surgery, including administering anesthetics.
- Assisted veterinary surgeon in various surgeries and procedures across variety of domestic and exotic species of animals.
- Monitored up to 6 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
- Processed new patients and updated client records with key information.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
- Processed financial transactions for clients.
Education
NDip Veterinary Nursing - Veterinary Nursing
Onderstepoort Veterinary University
Pretoria 01.2003 - 11.2005
NDip Hospitality Management - Hospitality
TWR Hotel School
Johannesburg 01.1996 - 12.1999
Skills
Account servicing
Revenue Generation
Client Service
Customer Relations
Veterinary Industry Expertise
Problem solving strength
Sales expertise
Relationship-Building
Good telephone etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
Dr Eliza Boag - Business Unit Manager Afrivet
082 823 7245
Sr Alison Fantin - Owner Doggypaddle
079 504 1198
Dr Cliff Meyer - Owner Honeydew Animal clinic
011 795 2034
Timeline
Veterinary Nurse
Doggypaddle Animal Hydrotherapy Centre
06.2020 - Current
Sales Representative
Afrivet Business Management Pty Ltd
03.2018 - 03.2021
Veterinary Nurse and Client Liaison
Honeydew animal clinic
03.2016 - 03.2018
Business Development Officer
Royal Canin SA
07.2011 - 03.2016
Veterinary Nurse
Honeydew Animal Clinic
01.2008 - 07.2011
NDip Veterinary Nursing - Veterinary Nursing
Onderstepoort Veterinary University
01.2003 - 11.2005
NDip Hospitality Management - Hospitality
TWR Hotel School
01.1996 - 12.1999