Samantha-Lee Schwartz
Everything
Vredenburg,WC
Summary
To secure a rewarding position that keeps me active and apply my skills to achieve and maintain a positive working environment
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
2017
2017
years of post-secondary education
Work History
Certified Nail Technician
THE NAIL HOUSE
Pretoria
01.2017 - Current
- Alleenlik aktief op persoonlike tyd
- Attended continuing education courses related to nail care techniques.
- Provided excellent customer service through friendly interactions with clients.
- Maintained customer records for future reference.
- Provided manicures, pedicures and nail treatments to clients.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Cleaned and sterilized tools and work areas between customers.
- Responded promptly to customer inquiries and complaints.
- Followed health regulations regarding sanitation practices throughout the salon.
- Conducted consultations with clients to determine their needs and preferences.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Promoted additional services to existing clients in order to increase revenue.
- Built repeat client base to increase profits and stabilize cash flow.
- Met with clients to discuss needs, service preferences and special requests.
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Completed daily customer appointments and updated master schedule.
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Maintained supply inventory and replenished to maintain consistent availability.
- Shaped and smoothed nails with files, emery boards and rotary tools.
- Applied nail treatments, polish and artificial tips to complete manicure services.
- Developed creative designs on nails using a variety of colors and materials.
- Scheduled client appointments and accepted payments.
- Removed previously applied nail polish using liquid remover and swabs.
- Prepared customers' nails in soapy water using swabs, files and orange sticks.
- Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
- Applied undercoat and clear or colored polish onto nails with brush.
- Treated nails to repair or improve strength and resilience by wrapping.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Educated clients on proper nail care techniques.
- Performed nail services such as manicures, pedicures, and acrylics on clients.
- Managed customer appointments through scheduling software systems.
- Assisted in training new technicians in basic procedures such as filing and polishing nails.
- Resolved customer complaints promptly and professionally when necessary.
- Sanitized and disinfected all work stations before each client service session.
- Educated customers on proper at-home nail maintenance techniques.
- Ensured customer satisfaction by providing exceptional service and quality results.
- Communicated effectively with clients about any changes or delays in appointment times.
Bar Manager
DIE SKIP PUB AND GRILL
Pretoria North
07.2015 - 08.2018
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Implemented strategies designed to increase revenue through upselling techniques.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Poured wine, beer, and cocktails for patrons.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Restocked beer and liquor regularly and after special events.
- Assisted staff by serving food and beverages or bussing tables.
Child Daycare And Administrative Duties
POLKA DOTS
Pretoria
01.2014 - 01.2018
- Assisted with toilet training and diaper changing when necessary.
- Ensured safety of all children by monitoring playground equipment use.
- Supervised children during meal times, playtime, and other activities.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Created a positive, nurturing environment for young students.
- Developed lesson plans and activities to engage children in learning.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Provided guidance on social development issues such as sharing, following directions.
- Adapted teaching methods based on individual student needs.
- Encouraged creativity through art projects and storytelling.
- Taught basic language skills including reading readiness, phonics, writing.
- Organized and led activities to promote physical, mental and social development.
- Read aloud and played alphabet games to encourage early literacy.
- Introduced learning activities and imaginative play to teach children to explore.
- Sparked creativity and imagination by helping children discover new things each day.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Observed behavioral issues to alert parents or guardians.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Implemented hands-on, play-based strategies for experiential learning.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Developed and implemented daily lesson plans that promote physical, mental, and social development.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Taught children foundational skills in colors, shapes and letters.
- Administered first aid and medication in accordance with health and safety regulations.
- Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
- Prepared educational materials and resources that support curriculum objectives.
- Adapted teaching methods to suit different learning abilities and styles within the classroom.
- Utilized educational software and technology to enhance learning experiences.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Encouraged children's curiosity and exploration through interactive learning activities.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Read stories to children and taught painting, drawing, and crafts.
Bar Manager
JP's GRILL & BISTRO
Western Cape
10.2018 - 04.2021
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Assisted with ordering supplies and restocking items as needed.
- Developed and implemented innovative strategies to increase customer satisfaction.
- Interacted with guests in a professional manner at all times.
- Identified opportunities for increasing revenue through creative promotions or marketing initiatives.
- Supervised daily operations of the bar including opening and closing procedures.
- Organized promotional events for the bar including happy hour specials, drink specials.
- Participated in weekly management meetings to discuss operational issues or concerns.
- Conducted regular inventory checks to maintain optimal stock levels.
- Created weekly schedules for bar staff, ensuring adequate coverage during peak hours.
- Conducted regular inspections of equipment used in the preparation of drinks.
- Maintained accurate records of beverage inventories, sales, and costs.
Administrative Office Assistant
FAMILY OFFICE WORK
Pretoria
07.2015 - 11.2022
- Provided administrative support for executive staff members.
- Assisted in the preparation of reports, presentations and correspondence.
- Verified accuracy of invoices before submitting payments to vendors.
- Prepared purchase orders, invoices and other related documents.
- Provided assistance with special projects as assigned by management team.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Provided administrative support to management team.
- Performed data entry tasks accurately within specified timeframes.
- Assisted with the preparation of reports, presentations and spreadsheets.
- Assisted with special projects as requested by management team.
- Updated contact lists regularly with current information.
- Organized and maintained files, including electronic records.
- Scheduled appointments for department personnel as needed.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Processed financial documents, contracts, expense reports and invoices.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Proofread content for typo-free emails and documentation.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Bar and Restaurant Manager
SUNFISH RESTAURANT AND BAR
Western Cape
02.2021 - 10.2023
- Organized promotional activities to attract new customers while retaining existing ones.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Assisted in creating marketing strategies designed to increase business growth.
- Resolved customer complaints in a professional manner.
- Reviewed monthly financial statements to monitor budget allocations.
- Coordinated catering services for private parties or other special events.
- Collaborated with chefs and cooks regarding menu items and production needs.
- Inspected dining areas for cleanliness, proper set-up of tables and chairs.
- Created daily specials to promote increased sales volume.
- Developed and implemented service standards, policies and procedures to ensure customer satisfaction.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Updated computer systems with new pricing and daily food specials.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted staff by serving food and beverages or bussing tables.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Boat Crew Member
PRIVATE FISHING BOATS
Western Cape
11.2023 - Current
- Operated navigational systems such as radar, sonar, GPS, VHF radio.
- Assisted in loading cargo onto the vessel prior to departure.
- Assisted in the launch and recovery of boats from the dock.
- Filled out all required paperwork related to boat operations and maintenance.
- Prepared meals for passengers according to dietary restrictions or preferences.
- Performed daily maintenance and cleaning of boat equipment and supplies.
- Prepared bait for fishing operations.
- Assisted in the repair of damaged nets while at sea.
- Recorded catch data such as species, weight, length.
- Stored caught fish in storage holds according to size and type.
- Set up lines for trolling operations when necessary.
- Communicated with captain regarding any concerns or issues that arise while working on deck.
- Followed directions from captain or crew members at all times while on board vessel.
- Monitored fish catches during trawling operations.
- Worked long hours with little sleep while at sea.
- Cleaned, maintained and repaired fishing gear, nets and other equipment.
- Followed marine regulations applicable to planned route locations.
- Maintained peak performance in varying conditions and researched weather, wind, current and tide conditions to avoid and manage issues.
Education
Akasia High School
PretoriaSkills
- Word processing
- Computer skills
- Negotiations
- Customer Relations/Service
- Strong sense of initiative
- Can interact at all levels
- Able to work under pressure and maintain a positive attitude
- Motivational and organizational skills
- Record keeping
- Food preparation
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
- Multitasking Abilities
- Microsoft Word
Personal Information
- ID Number: 980716 0118088
- Telephone: 069 899 7721 / 069 174 2338
- Date of Birth: 07/16/1998
- Nationality: South African
- Marital Status: Not Married
- Place of Birth: Pretoria
Languages
Afrikaans
First Language
English
Advanced
C1
Languages
- Afrikaans: Excellent written and verbal skills
- English: Very Good written and verbal skills
Personality Type
- Accurate and give attention to detail
- Able to work under pressure
- Creative
- Loyal
- Always punctual
- Logic and analytic
- Responsible
- Positive and self-motivated
- Eager to learn
- Caring
Church Relations
NG Kerk Flaurana
Mentor Hanru: 0726082756
Hobbies and Interests
- Practice Computer skills
- Relax with Computer games
- Sport and Health activities
- Sharing personal knowledge in group chats
- Brain stimulated activities
- Keeping up-to-date with new developments in work and personal settings
Timeline
Boat Crew Member
PRIVATE FISHING BOATS
11.2023 - Current
Bar and Restaurant Manager
SUNFISH RESTAURANT AND BAR
02.2021 - 10.2023
Bar Manager
JP's GRILL & BISTRO
10.2018 - 04.2021
Certified Nail Technician
THE NAIL HOUSE
01.2017 - Current
Administrative Office Assistant
FAMILY OFFICE WORK
07.2015 - 11.2022
Bar Manager
DIE SKIP PUB AND GRILL
07.2015 - 08.2018
Child Daycare And Administrative Duties
POLKA DOTS
01.2014 - 01.2018
Akasia High School
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