Microsoft office (Excel,Word,Presentation ,Outlook -Advanced)
Hi, I’m
Samantha King
Assistant
25 Lello Rd, Assagay, Outer West Durban,KwaZulu-Natal
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
years of professional experience
2
years of post-secondary education
2
Languages
Work History
Edith KingEmpangeni
Timberfellas Clerk (Part-time)
12.2021 - 01.2022
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
Gavin Empangeni
Cashier (Part-time)
06.2020 - 07.2020
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Upsold additional products and services to customers, increasing revenue.
- Identified and resolved discrepancies and errors in customer accounts.
- Responded promptly to requests for assistance, spills and customer inquiries.
GavinEmpangeni
Sales Assistant (Part-time)
12.2019 - 01.2020
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Umfolozi College Eshowe
from Hospitality
02.2018 - 11.2019
Department of Education- Amended MatricRichards Bay, Awaiting Results
from Grade 12
01.2024 - Current
Skills
Customer assistance
Software
Timeline
Department of Education- Amended Matric
from Grade 12
01.2024 - Current
Timberfellas Clerk (Part-time)
Edith King
12.2021 - 01.2022
Cashier (Part-time)
Gavin
06.2020 - 07.2020
Sales Assistant (Part-time)
Gavin
12.2019 - 01.2020
Umfolozi College
from Hospitality
02.2018 - 11.2019
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