Microsoft office (Excel,Word,Presentation ,Outlook -Advanced)
Hi, I’m
Samantha King
Assistant
25 Lello Rd, Assagay, Outer West Durban,KwaZulu-Natal
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
years of professional experience
2
years of post-secondary education
2
Languages
Work History
Edith KingEmpangeni
Timberfellas Clerk (Part-time)
12.2021 - 01.2022
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
Gavin Empangeni
Cashier (Part-time)
06.2020 - 07.2020
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Upsold additional products and services to customers, increasing revenue.
- Identified and resolved discrepancies and errors in customer accounts.
- Responded promptly to requests for assistance, spills and customer inquiries.
GavinEmpangeni
Sales Assistant (Part-time)
12.2019 - 01.2020
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Umfolozi College Eshowe
from Hospitality
02.2018 - 11.2019
Department of Education- Amended MatricRichards Bay, Awaiting Results
from Grade 12
01.2024 - Current
Skills
Customer assistance
Till counting
Cash Handling
Refunds and exchanges
Payment collection
Receipt and refund issuance
Money handling
Written and verbal communication
Sales expertise
Stocking and replenishing
Cleaning and sanitizing
Basic math skills
Refund handling
Proficient in [Software]
Software
Timeline
Department of Education- Amended Matric
from Grade 12
01.2024 - Current
Timberfellas Clerk (Part-time)
Edith King
12.2021 - 01.2022
Cashier (Part-time)
Gavin
06.2020 - 07.2020
Sales Assistant (Part-time)
Gavin
12.2019 - 01.2020
Umfolozi College
from Hospitality
02.2018 - 11.2019