Summary
Overview
Work History
Education
References
Skills
Timeline
Hi, I’m

Samantha Cele

HR Services Administrator
Isipingo, Durban,Kwa Zulu Natal

Summary

PERSONAL PROFILE An experienced and dedicated Human Resources Personnel with in-depth knowledge of administrative processes and managing successful relationships with employees. Ability to maintain an organised employee database by collecting records, and carefully organizing paperwork associated with existing and future employees. Adept in handling personnel related issues and adhering to company policies, laws and regulations governing recruitment and employment practices. Bringing forth a positive attitude and maintain a strong work ethic. KEY COMPETENCIES AND SKILLS PROFESSIONAL SKILLS Prioritising workloads to meet changing and conflicting demands Auditing personnel records to ensure completeness and accuracy of information Taking minutes of meetings Ensuring that all confidential information is kept safe Preparing disciplinary and grievance material Keeping up with high volumes of work Computer literate (DRL, JDE, Tranquillity, Qlikview, Qliksense, SAP, MS Office, Word, Excel and PowerPoint) Exceptional communication and negotiation skills PERSONAL SKILLS Able to work in settings where discretion is required Treating all enquiries from employees in a polite, friendly and welcoming manner Ability to maintain composure and remain calm under pressure Willingness to learn new skills Having an enthusiastic approach to completing tasks Able to approach problems with a logical and determined mind-set. Ability to work positively in a team.

Overview

9
years of professional experience

Work History

Illovo Sugar (PTY) (LTD)
Eston

HR Services Administrator
06.2017 - Current

Job overview

  • Ensure accurate data integrity, management and maintenance of HR information
  • Support with bargaining unit increases, Short Term Incentive programme and deferrals
  • Support with and regulate loans/advances/study assistance / other applications and repayments
  • Maintain pensioner database for costing purposes
  • Work with employees and FLM’s to ensure adherence to the minimum standards across the employee life cycle (hire to retire)
  • Ensure accurate data to assist with talent analysis, succession development and retention within own business unit
  • Pulling reports on Qlikview, Qliksense and SAP and analysing them to present to HOD’s to aid with making business decisions
  • Ensure talent review data is updated as required
  • Provide recruitment and onboarding support for people appointments within own business unit
  • Provide employee engagement survey administration and actions
  • Provide support for the exit of employees within own business unit
  • Support improvement of labour productivity eg
  • Overtime management, leave, allowances etc
  • Support effective localisation and diversity agenda
  • Adhere to HR functional excellence and minimum standards
  • Ensure compliance to statutory, regulatory or policy requirements
  • Provide first level HR query resolution relating to payroll, benefits, organisation structures, time and attendance and policies, and escalates to HR Business Partners where required
  • Provide day-to-day performance management guidance to line management
  • Support L&D to identify training needs for business units and individual coaching needs and follow up to ensure training objectives are met
  • Support change management activities within the business unit
  • Work with line to ensure HR systems (e.g
  • Organograms) and employee master data is up to date
  • Support employee well-being through the implementation and evaluation of initiatives
  • Provide advice and guidance on employee misconduct / poor performance etc, ensuring that these are well managed and meet the requirements of best practice and are in accordance with relevant employment legislation
  • Promote and adhere to Illovo’s procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC) Proactively attracts, sources & selects talent i.e., permanent & non-permanent
  • Partner with line managers to compile and review Job Adverts
  • Communicate with Line managers to understand the type of individual they are seeking
  • Conduct Pre-shortlist for line manager’s approval
  • Develop onboarding process and partner with the relevant stakeholders to ensure successful implementation for new employees
  • Coordinates onboarding processes; Medicals, induction and take on documents
  • Compile and communicate announcements of all new employees
  • Update notice boards with available vacancies
  • Partner with external psychologists to understand assessment results for recruitment and / or development decisions (note: interpretation can only be done by qualified psychologists)
  • Develop a network and maintain successful relationships with external recruitment agencies to ensure the best talent is attracted
  • Ensure recruitment and assessment data integrity
  • Ensure recruitment process compliance aligned to legislative and good practice ethical requirements
  • Trains and coaches’ managers on Talent Management principles, processes – recruitment, onboarding, use of psychometrics (which external psychologists), etc
  • Implement proactive recruitment / sourcing methods, to develop high quality active and passive candidate pipelines aligned to the diversity and succession plan strategy
  • Oversees compliance to best practice recruitment process and practices
  • Ensures that key vacancies are filled within agreed timeframe.

Illovo Sugar (PTY) (LTD)
Eston

Receptionist
09.2016 - 05.2017

Job overview

  • Attend to all incoming and outgoing calls
  • Welcome guest and find out the nature of their visits
  • Supervise cleaners
  • Makes sure that the reception area is always clean
  • Prepare telephone reports for monthly meetings
  • Retrieve and distribute telephone reports for each extension
  • Operates a 108 line PABX Switchboard, providing an acceptable service to Eston Sugar Mill and associated residents
  • Attends to the operation of the telephone management system, making facility changes, ab- breviated dial code changes, etc
  • And ensuring constant operation of system
  • Reports all faults to Alcatel who are our Agents for Telkom and liaises with them regarding the repairs
  • Performs the duties of Receptionist at the Eston main administration offices, providing a cour- teous and efficient service
  • Responsible for running the Telephone Management Report at the end of each month
  • Distributes telephone reports to extension users
  • Makes private call totals on list provided and forwards to Wages Department
  • Undertake other general office duties, typing, filing and any other ad hoc duties as and when required by Management.
  • Distribute all the faxes that come through as scanned documents to Eston users
  • Forward all messages left by the caller to the relevant people
  • Responsible for the fax machine and the loading of paper
  • Responsible for the loading of paper to the printer as well as ordering from stores
  • Responsible for the issuing and ordering of the milk, sugar, coffee & tea for the office block as well as the control of this stock
  • Controlling the Contract Cleaning staff, ensuring that the kitchen is clean and tea stock readily available at all times
  • Assisting with C.I and HR functions
  • Assisting with Daily Travel Claims and Monthly Cell phone Reports
  • Ordering of departmental stationery as required
  • Maintain appointment diaries for the senior management team
  • Co-ordination of venues and catering for all management meetings
  • Co-ordination and planning of Employee engagement initiatives and HR related functions
  • Preparation and minute taking for IR cases
  • Talent Administration (Identification of PDP requirements and co-ordination of various training)
  • Co-ordination and administration of shop steward and management meetings and communication.

EThekwini Municipality

HR
12.2014 - 08.2016

Job overview

  • Provides a reception service for the Unit and attend to all visitors and determining the purpose of their visit and directing them to the appropriate staff
  • Controls and maintains all incoming and outgoing correspondence
  • Open, stamp and sort all mail and deliver to the correct staff member
  • Ensures that urgent documents/deliveries are undertaken timeously
  • Places orders for consumables and relevant requirements
  • Attend to general queries
  • Maintain controls and captures all staff related documents
  • Controls the Unit staff attendance register
  • Reconcile time and attendance and leave forms and update on employee mast
  • Capture all leave forms on DRL
  • Calculate and capture maternity on DRL and assist with filling UIF forms
  • Capture new engagements and calculate terminations and capture on DRL
  • Calculate responsibility and acting allowance and capture on DRL
  • Calculate Medical aid arrears and refund and capture them also capture joining members
  • Update change of banking details
  • Attend to staff queries based on their pay or leave
  • Calculating and capture overtime on DRL
  • Updating staff cards
  • Filling all documents for future references
  • Assist with audit queries
  • Apply for supplier code and capturing on JDE for EFT payments
  • Ensuring that employees are correctly remunerated in terms of their respective conditions of employment
  • Maintenance and management of the HR System
  • Administer all employment changes on the HR System
  • Handle ad-hoc HR queries and resolve within 24 hours
  • Examining and approving attendance summaries (monthly) - w.r.t sick leave/family responsibil- ity leave/ annual leave/ overtime/ maternity leave)
  • Advising employees on all matters related to pay and leave, time and attendance and other general administration duties
  • Continuous guidance and advisory service to line managers and staff
  • Assist walk in clients where possible.

Education

University of South Africa (UNISA)

Bachelor of Commerce from Human Resource Management
2022

The Durban University of South Africa

National Diploma from Financial Accounting
2012

Lamontville High School

Grade 12 – Bachelor
2009

References

REFERENCES CONTACT PERSON: ILLOVO SUGAR (PTY) (LTD) Thobeka Mkhwebane HR Business Partner 068 028 9302 CONTACT PERSON: ETHEKWINI MUNICIPALITY Ayanda Miya HR Payroll Supervisor 082 818 7243

Skills

  • Conflict Resolution Techniques
  • Customer Service Excellence
  • Data Entry
  • Telephone Etiquette
  • Service Recommendations
  • Human Relations
  • Employee Paperwork
  • Personnel File Management
  • HR Support
  • Specialized HR Projects
  • Complaint Response
  • Policy and Procedure Development
  • File and Records Management
  • Technique Optimization
  • Confidential Records Management
  • Operational Efficiency
  • Employee Performance Reviews
  • Talent Management
  • Performance Optimization
  • Business Requirements Understanding
  • Benefits Negotiation
  • Building Partnerships

Timeline

HR Services Administrator

Illovo Sugar (PTY) (LTD)
06.2017 - Current

Receptionist

Illovo Sugar (PTY) (LTD)
09.2016 - 05.2017

HR

EThekwini Municipality
12.2014 - 08.2016

University of South Africa (UNISA)

Bachelor of Commerce from Human Resource Management

The Durban University of South Africa

National Diploma from Financial Accounting

Lamontville High School

Grade 12 – Bachelor

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Samantha CeleHR Services Administrator