Samantha Barlow
Business Development Specialist | Lead Generation Guru | Innovative Sales Strategist | Client Relationship Builder
Greymont Hills
Summary
Highly experienced Account Manager with 8 years of sales expertise in IT/Telecommunications and Digital Marketing, spanning Distribution and B2B industries. Proven track record of building strong customer relationships, driving business development, and delivering exceptional account management services.
Overview
18
18
years of professional experience
2014
2014
years of post-secondary education
Work History
Account Manager: Digital Marketing
Briefly News
Johannesburg
07.2024 - Current
- Client communication, responding to emails and calls
- Campaign management and optimization
- Develop digital marketing strategies
- Analyze campaign performance and provide recommendations
- Collaborate with creative, media, and analytics teams
- Stay up-to-date on digital marketing trends
- Administrative tasks, document and record management
- New business development and proposal pitching
Recruitment Account Manager
Tych Business Solutions
03.2024 - 06.2024
- Client Management
- Recruitment Consultancy - Candidate Sourcing
- Account Growth
- Team Collaboration
- Performance Management
- Industry Knowledge
Sales Account Manager
Thuthukani Technology Solutions
05.2022 - 09.2023
- Analyze lost accounts and predict customer journey
- Negotiate contracts before renewal dates
- Upsell and cross-sell based on customer pain points
- Conduct product demonstrations
- Set client retention goals
Account Manager
ColablT (Pty) Ltd
10.2022 - 05.2023
- Generate new sales using customer networks
- Develop positive customer relationships
- Provide timely customer solutions
- Manage long-term accounts and build rapport
- Develop new sales opportunities
Account Manager: Cyber Security Solutions
Nclose (Pty) Ltd
11.2020 - 04.2022
- Lead point of contact for client account matters
- Build long-term client relationships with both potential and existing clients
- Ensure successful delivery of solutions
- Negotiate contracts and close deals
- Grow pipeline of sales opportunities
- Prepare client reports and collaborate on sales plans
Account Manager: Cyber Security & Next Gen Solutions
Westcon Group
09.2019 - 10.2020
- Conduct market research and account management
- Negotiate and close deals
- Manage customer accounts and communicate initiatives
- Develop business with new and existing clients and track metrics
Business Development Manager
Altron Nexus (Pty) Ltd
07.2017 - 08.2019
- Identify business opportunities and trends
- Generate leads and enhance client relationships
- Present to mid and senior level management
Sales & Marketing Administrator/ISP Trainer
Link Africa (Pty) Ltd
01.2015 - 06.2017
- Quote processing, sales coordination
- Team progress monitoring and improvement
- Portal training for ISPs and clients
Sales Administrator
Renegade Drilling Supplies (Pty) Ltd
11.2013 - 12.2014
- Prepare quotations and maintain customer contact
- Maximize sales via up-selling and customer needs assessment
Internal Sales Coordinator
Lake International Technologies (Pty) Ltd
05.2012 - 10.2013
- Update orders and quotation database
- Manage customer enquiries and credit applications
Sales & Procurement Officer
Renegade Exploration Drilling Services (Pty) Ltd
01.2011 - 04.2012
- Process purchase orders, invoicing, and sales orders
- Negotiate pricing and liaise with suppliers
HR Support Services Secretary
MCT Telecommunications (Pty) Ltd
02.2008 - 12.2010
- Office management, HR support, payroll processing
- Monthly and year-end HR reporting
Recruitment Administration Assistant
Insource ICT
09.2007 - 01.2008
- Load job ads, update placement reports
- Assist Managing Director with admin tasks
Customer Service
VodacomSA
03.2007 - 08.2007
- Handle sim card queries and handset support
Administration Assistant - HR
Mount Grace Country House & Spa
01.2007 - 02.2007
- Assist with payroll, new staff onboarding, and contract management
Education
Financial/Risk Management Course -
Institute of Business Management
National Diploma - SABPP Human Resource Management
College SA
Skills
Account management
Client relationship management
Revenue generation
Vendor relations
Customer relationship management (CRM)
Software Systems Experience
- ACCPAC
- Pastel Evolution
- SYSPRO
- Lotus Notes
- Power Play
- VIP Payroll
- Microsoft Dynamics 365
- Microsoft Office
- Salesview
- 1View
- FreshSales
- Monday.com
- Salesforce
- Zoho
- CMS-WordPress
Leadership Summary
Highly experienced Account Manager with 8 years of sales expertise in IT/Telecommunications and Digital Marketing, spanning Distribution and B2B industries. Proven track record of building strong customer relationships, driving business development, and delivering exceptional account management services.
Timeline
Account Manager: Digital Marketing
Briefly News
07.2024 - Current
Recruitment Account Manager
Tych Business Solutions
03.2024 - 06.2024
Account Manager
ColablT (Pty) Ltd
10.2022 - 05.2023
Sales Account Manager
Thuthukani Technology Solutions
05.2022 - 09.2023
Account Manager: Cyber Security Solutions
Nclose (Pty) Ltd
11.2020 - 04.2022
Account Manager: Cyber Security & Next Gen Solutions
Westcon Group
09.2019 - 10.2020
Business Development Manager
Altron Nexus (Pty) Ltd
07.2017 - 08.2019
Sales & Marketing Administrator/ISP Trainer
Link Africa (Pty) Ltd
01.2015 - 06.2017
Sales Administrator
Renegade Drilling Supplies (Pty) Ltd
11.2013 - 12.2014
Internal Sales Coordinator
Lake International Technologies (Pty) Ltd
05.2012 - 10.2013
Sales & Procurement Officer
Renegade Exploration Drilling Services (Pty) Ltd
01.2011 - 04.2012
HR Support Services Secretary
MCT Telecommunications (Pty) Ltd
02.2008 - 12.2010
Recruitment Administration Assistant
Insource ICT
09.2007 - 01.2008
Customer Service
VodacomSA
03.2007 - 08.2007
Administration Assistant - HR
Mount Grace Country House & Spa
01.2007 - 02.2007
National Diploma - SABPP Human Resource Management
College SA
Financial/Risk Management Course -
Institute of Business Management
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