With a solid background in passenger service and team supervision, I bring a proven record of delivering excellent customer experience in a dynamic, fast-paced environment. In addition, I supervise ticket sales, ramp and AMC, helping to foster a great team culture and ensure adherence to company policy as well as dealing with confidential information. Part of my role includes monitoring the overall airport operation and delegate tasks to the service provider to ensure the operational demand is met. What sets me apart is my strong customer-centric approach, patience, and the ability to remain focused while handling objections or resolving conflict. I pride myself on being trustworthy and a dependable team player. I am excited about the opportunity to bring these strengths to this new role. Thank you for considering my application.
Customer Service