SALOME THABISO SHIKWAMBANE
Outbound Virtual Consultant
Mabopane
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Outbound virtual, consultant
Absa
01.2017 - Current
- Attend to the mail box and provide feedback to the relevant parties
- Load leads into the relevant campaigns, action them and status accordingly.
- Educate clients with different products offered.
- Identify client's needs
- Send clients policy documents and the record of advice after the sale had been made
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Contact clients and advice them with the products they are willing to buy.
Clients Service Consultant
Old Mutual
03.2012 - 11.2015
- Delivered services to customer locations within specific timeframes.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Process funeral, investments and retirement annuity claims.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving issues.
Financial Planner’s Assistant
Standard Bank
01.2010 - 01.2012
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assist clients to complete application forms for funeral and investments
- Actively listened to customers, handled concerns quickly and escalated major issues to the financial advisor.
- Identified issues, analyzed information and provided solutions to problems.
- Create filling system to make it easy to find client's documents.
Education
Grade 12 - English, Afrikaans, Tsonga, Biology, geography, History
Saulridge High School
Atteridgeville 01.1997 - 12.1997
Fundamentals of Banking & Risk Management - Finance
UNISA
Pretoria, GP 01.2010 - 12.2010
Moonstone Course RE5 Regulatory - Finance
GRADUATE INSTITUTE OF FINANCIAL
Pretoria, GP 02.2019 - 02.2019
Course Short Term Insurance level 4 - Short Term Insurance
Graduate Institute of financial sciences
Gauteng 04.2022 - Current
Skills
Computer literate, problem solving skills, excellent communication skill, independent worker enthusiastic, customer service skills, inter personal skills, critical thinking skills and team work skillsundefined
Additional Information
- OF
Timeline
Course Short Term Insurance level 4 - Short Term Insurance
Graduate Institute of financial sciences
04.2022 - Current
Moonstone Course RE5 Regulatory - Finance
GRADUATE INSTITUTE OF FINANCIAL
02.2019 - 02.2019
Outbound virtual, consultant
Absa
01.2017 - Current
Clients Service Consultant
Old Mutual
03.2012 - 11.2015
Fundamentals of Banking & Risk Management - Finance
UNISA
01.2010 - 12.2010
Financial Planner’s Assistant
Standard Bank
01.2010 - 01.2012
Grade 12 - English, Afrikaans, Tsonga, Biology, geography, History
Saulridge High School
01.1997 - 12.1997
Similar Profiles
Charity MokwenaCharity Mokwena
Graduate Risk Analyst -Group ESG Risk at ABSAGraduate Risk Analyst -Group ESG Risk at ABSA
Ofentse Tisetso MekwaOfentse Tisetso Mekwa
Commercial Property Finance Analyst at AbsaCommercial Property Finance Analyst at Absa
Bokang Vitalis LelokaBokang Vitalis Leloka
CSHM (Specialist Customer Service & Host Manager) at AbsaCSHM (Specialist Customer Service & Host Manager) at Absa