

Dynamic and detail-oriented Events and Office Manager with a strong track record in planning, executing, and managing high-impact events while maintaining efficient office operations. Skilled in coordinating logistics, leading cross-functional teams, and overseeing budgets to ensure events align with brand goals and deliver exceptional client and stakeholder experiences. Experienced in supporting executive leadership, streamlining administrative processes, and fostering a productive office environment. Adept at managing vendor relationships, communications, and project timelines with a focus on service excellence, creativity, and operational efficiency.
• Directed daily office operations, including procedures, filing systems, correspondence, supply requisitions, and team oversight.
• Developed and maintained record-keeping systems aligned with data protection and retrieval best practices.
• Communicated with vendors and internal departments across design, IT, accounting, and marketing functions.
• Tracked budgets and office expenditures using spreadsheets and internal systems.
• Prepared payroll, managed staff leave balances, and coordinated monthly operations reports.
• Ensured timely updates to website and digital platforms in collaboration with marketing and leadership.
• Implemented performance conversations and one-on-one employee check-ins to support staff development.
Financial Administration
• Partnered with the finance portfolio and treasurer to plan and monitor annual budgets.
• Prepared and processed supplier payments via Dropbox, Sage, and Absa platforms.
• Drafted sponsorship agreements and managed financial reporting on outstanding payments and credit notes.
Event Planning & Management
• Oversaw the planning and execution of all institute events including conferences, internal programmes, and sponsor engagements.
• Coordinated with vendors, venues, and marketing teams to deliver high-quality, branded experiences.
• Managed end-to-end logistics: venue scouting, event budgets, supplier coordination, promotional materials, and post-event audits.
• Ensured sponsor satisfaction and brand integrity through consistent communication and on-site supervision.
• Facilitated event calendar, invitation distribution, and marketing collaboration.
• Assist executives with task escalation and daily task management.
• Organize weekly EXCO and quarterly Board meetings, including preparation of Board packs.
• Manage CEO and MD diaries, travel arrangements, visas, passports, flights, accommodation, and vehicle-related tasks.
• Handle all incoming/outgoing communications and calls on behalf of executives with professionalism and confidentiality.
• Schedule and coordinate executive/staff meetings, take minutes, and arrange conference calls and boardrooms.
• Maintain records and documentation on the Genasys Information Portal.
Administrative & Office Management
• Perform daily administrative support for CEO & MD.
• Submit order forms and manage petty cash.
• Update and distribute staff/client contact lists and birthdays.
• Supervise reception, housekeeping staff, and general office coordination/maintenance.
• Provide switchboard relief and support as needed.
• Execute additional admin tasks efficiently when required.
HR & Recruitment Support
• Assist with interview and assessment scheduling.
• Support onboarding processes: prepare offer letters, employment contracts, and induction packs.
• Coordinate logistics for new hires (equipment, training, staff files).
• Manage timekeeping and attendance registers for Johannesburg staff and maintain the company calendar.
Facility Coordination
• Oversee maintenance and cleanliness of the Eagle Canyon flat on a weekly basis.
Key Skills & Competencies
Event Management & Planning
Event Management, Event Coordination, Event Marketing, Event Branding, Corporate Events, Executing Events, Travel Coordination, Itineraries, Venue Relations, Catering, Food & Beverage Operations, Presentations, Fundraising, Marketing Event Planning
Client & Customer Relations
Customer Satisfaction, Client Liaison, Client Relations, Customer Service Operations, Customer Service Management, Customer Support, Service Levels, Service-Level Agreements (SLA), Service Orientations (Social)
Administration & Executive Support
Office Administration, General Administration, Executive Support, Business Administration, Account Reconciliation, Expense Reports, Timelines, Corporate Meetings, Budgeting, Budget Process, Briefing
Communication & Collaboration
Written Communication, Communication, Public Relations, Teamwork, Team Leadership, Collaborative Problem Solving, Facilitation, Workshops
Sales & Business Development
Sales, Sales Management, Account Management, New Business Development, Direct Sales, Sales Process, Negotiation, Channel Partners
Marketing & Branding
Product Marketing, Product Management, Branding & Identity, Branding, Social Media, Business Networking
Technical & Software Skills
Microsoft Outlook, Computer Literacy, Project Management
Analytical & Organizational Abilities
Multitasking, Organization Skills, Time Management, Attention to Detail, Critical Thinking, Decision-Making, Problem Solving, Creative Problem Solving, Easily Adaptable, Output