Salome Mokoena
Office Administrator
Kwaggafontein,MP
Summary
Dynamic office assistant with proven expertise at Shoprite, enhancing efficiency through exceptional administrative support and customer service. Skilled in data entry and office management, I consistently resolved customer inquiries and maintained confidentiality, contributing to increased satisfaction and streamlined operations. Recognized for my ability to multitask and foster a welcoming environment.
Overview
2025
2025
years of professional experience
2
2
Certifications
1
1
Language
Work History
Office Assistant
Shoprite
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Petrol Attendant Cashier
One Tree Fuel
10.2024 - 12.2024
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
Data Capture
Alfred Masebe Primary School
01.2006 - 04.2006
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified accuracy and validity of data entered in databases
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
Education
Certificate - Introduction To Computer Practice N4
Waterberg Fet College
Mokopane07.2007
Skills
Office administration
Data entry
Customer service
Administrative support
Office management
Certification
Grade 12
Timeline
Petrol Attendant Cashier
One Tree Fuel
10.2024 - 12.2024
Introductions to Computer Practice N4
04-2007
Data Capture
Alfred Masebe Primary School
01.2006 - 04.2006
Grade 12
11-2004
Office Assistant
Shoprite
Certificate - Introduction To Computer Practice N4
Waterberg Fet College